What has happened to this business over the years? I have purchased from them for many years. My most recent purchase was 2 pillows (green tag-same as I have previously ordered), and it is of minimal quality, not firm as in the past, poor distribution of the filling. I am a side sleeper, and I now need to put an arm under the pillow for for the proper lift. Very disappointed. Additionally, he advertises and brags that all products made right here in the USA in Minnesota-so no supply chain issues. Well, then why does it take over 2 weeks to ship 2 pillows, when I am sure they have hundreds or thousands right there in the warehouse? Ordered 8/14, received 9/2
VI
Vicki
Shipping takes WAY TOO LONG!
I love Mypillow! My sleeping needs changed so I needed a new pillow. My only complaint is that takes WAY TOO LONG TO GET MY STUFF!
DO
DOWNwithUP
The lumpiest pillow I've ever used
It’s like resting on a topographical map of the Rocky Mountains.
BS
Ben S.
17 days after I placed my order and it…
17 days after I placed my order and it still has not shipped. I called to cancel my order.
MI
Mike
Bleep this company
Waited ten days to get an email it's delayed.. Tried calling and wait time twenty minutes they said and made you listen to "Amazing Grace"
DH
Dan H.
RIP OFF!!!!! Beware!!!
I tried purchasing several items from My Pillow. (Pillows, My Slippers, and Percale Bedsheets). When I used the "free shipping" promo code, I lost the discount on my Percale Sheets. When I used a different promo code, I had to pay shipping despite their t.v. ads that insist shipping is always free.....ESPECIALLY with a $225 order. No matter what I did, they were gonna absolutely NOT give me a $9.99 discount....no matter WHICH option I chose, so I contacted them, and after 3 different correspondences, My Pillow was willing to LOSE two $59 orders for percale bedsheets over insistance on not giving me the $9.99 discount with free shipping, and they DID lose the purchase! (Who turns down $120 MORE over a $10 discount??) They manipulate the promo codes so when you save on one item, you lose it on another, or you have to pay shipping. I not only had more than enough for "free shipping" based on "minimum order", but they wouldn't give it to me unless I paid more than their lowest price for the sheets! After a week, a shipping label hadn't even been created, so I called (again), and my order was moved to "expedited shipping" status. It STILL took 10 days to get it, which is longer than if I'd shipped something from Alaska! When I finally got my order, the pillow I ordered had barely any "filling" in it. (And YES....I followed all instructions, including air-fluffing in in the dryer THREE times over 1 week. When I pick up the pillow, all the stuffing drops to the other end, and half the pillow is just an empty pillow case. It's literally HALF FULL of stuffing! So I called....again....and they said I ordered a "medium fill". I sarcastically said "that doesn't mean you only fill it medium full, does it?" They replied...."yes". Now seriously: I have a "medium fill" My Pillow from TWO YEARS AGO that is still stuffed more full than the brand new one they sent!!
This company used to pride itself on American Made with American Sources, and now everything they make they make in China, and they nickle and dime you on the promo codes, and then cut costs by sending pillows only half full of stuffing. If I could give a zero I would!!! I gave the understuffed pillow to my dog to shred, vacuumed up the filling inside when he was done, and threw it all away. I will NEVER buy anything from this company again!! I am SO sick of re-contacting them over and over, just to have them tell me that "sub-standard EVERYTHING" is their new normal, and too bad if I don't like it. I wouldn't buy a toothpick from them!!
BC
Bob C.
MyPillows gets 4 thumbs down
Many years before Mike Lindell went off his rocker, I bought 2 MyPillows for the price of 1 . After 3 or 4 nights, thinking we’d have to get used to them, we tossed them into the guest room. They were crap.Fast Forward to last night when we had houseguests. This morning we asked how did they sleep. They hemmed and hawed at first, then confessed their pillows sucked. I just got back from Target with new pillows. Our guests tested them and said they appeared to be much better “not as mushy.” We’ll keep our fingers crossed as they are here till Monday which is trash day! Goodbye to those crappy cheapass MyPillows. Sorry, Mike, you lose again.
MD
Marc D.
Not what it used to be
I noticed in the reviews that my complaint is quite similar. A few years ago when I purchased a My Pillow in a Wal Mart it was just fine. A short while back I purchased one more through the company and noticed same issue as others. Pillow barely had any fill and large pieces in there. Crazy. Also ordered some sheets a couple of months ago and have not received them. We all know he is going through some issues and I wish him the best, but reviews and things like this will not help the company survive. What is he thinking...
