MyPillowReviews of mypillow.com

LUMPY PILLOWS, very uncomfortable , terrible quality!

I ordered 2 sets of sheets from My Pillow on their online store, when I placed the order I did not get any confirmation and it appeared as there was something wrong with my order, so I re-placed the same order with the same result. I then tried to order each item separately with the same result. I thought that it may have been my web browser or an issue with their webpage. Shortly after that I received 4 emails that my orders were placed. I called immediately to cancel the last 3 orders and the representative cancelled them and said that refunds would be credited to my account. 12 days later, having not received my order and not seeing any refunds, I called My Pillow again. I was told that my order was still being prepared and that refunds had been issued. 8 days later (and 20 days after my initial order), I called again and was told that my order had shipped but they could not provide a delivery date and that when the other 3 orders were cancelled, they never charged my account and no refunds would be coming. I have now confirmed that those charges are still on my account and no refunds have been credited. I just sent proof to My Pillow and I am hoping that they will issue refunds. The say that orders will ship withing 5-7 business days and refunds will also take that long. I suspect that they have a scheme going to confuse customers on their website ordering, keep customer money as long as they can and expect to get away with duplicate charges when people are not as diligent as I in chasing down fraud. I will never order anything from them again and caution others to be careful and diligent if they do.

TERRIBLE! Took a month to get and customer service never had any answers. Stay away to save yourself alit of aggravation.

I would give it negative points ! Worst neck pain !!! And bought it for myself and Trumpster. Terrible. Aweful ! Would do better with a Dollar General or Walmart. Upgraded for side sleepers and individual weight. WORST NECK pain ever !!! Negative stars !!!

I needed to exchange for a firmer pillow they were great in helping me with the exchange . my pillows were only a day old, like new but they exchanged them, and I totally appreciated it …they sent a return label and were so helpful and understanding.,Pillows are the best You get what you pay for, and their warranty is the best..Highly recommend, and if you have any neck issues, , these are the best! J

Placed my order on the 14th with a 10 to 14 day delivery and it's now the 23rd and just now getting a shipping label. I will never order again. I will go to Kohls and buy a pillow. Not waiting a month for a pillow. When a man needs a new pillow they need a new pillow. I ordered car parts three days after placing my pillow order and received my car parts in two day's. I'm very disappointed that Mike doesn't have his shipping down to a science by now. Very Unhappy Customer. Never Again Mike.

used on my moms computer and my dad who has a different google account was getting emails.

Don't waste your time or money, it takes way to long to receive! To be in the US you would think it is coming from China as SLOW as they are!!