My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Melinda
Great service and super fast results
Response from My Pet SensitivityApr 19, 2025
Hi Melinda, Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service and that you received your results quickly. We truly appreciate your feedback and look forward to assisting you again in the future! Customer Care Team
Rosie
Still a scam company, however I complained and got my money back. For that reason changed to 2 stars.
Response from My Pet SensitivityApr 17, 2025
Hello Rosie, thank you for your review. We have reached out via email in order to be able to assist you. Customer Care Team
Lauren R.
We had been struggling for months and several trips to the vets was costing us a fortune until I found this. We sent off a sample of my dogs hair and then within a few days we had a comprehensive list of what was bothering her! The whole process was really quick and easy and I wish I’d done it sooner.
Response from My Pet SensitivityApr 17, 2025
We're so glad to hear that our service helped you find relief for your dog. It's incredibly rewarding to know that we could make a difference in your pet's health and well-being. We understand how frustrating and costly dealing with pet health issues can be, and we're happy that our service provided you with the answers you needed.
Irene C.
I've sent an email inquiring about a sample i mailed in. The response I received back was within the hour. Ellen explained the process to me and eased my mind of it being lost.
Response from My Pet SensitivityApr 17, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that Ellen was able to provide you with a prompt and helpful response. We strive to provide our customers with excellent service.
Lisa P.
They were fast with the results! I can't believe how many things have Rosemary Extract in them!! We have improved drastically in just a couple weeks, almost off the Apoquil!! Thank god!!!
Response from My Pet SensitivityApr 16, 2025
We're thrilled to hear about your positive experience and the improvements you've seen in just a couple of weeks. If there is anything else we can assist with then please reach out. Best wishes, Customer Care Team
Angela B.
Very easy process and super informative. Quick turnaround. It certainly helped point us in the right direction for our dogs needs.
Response from My Pet SensitivityApr 16, 2025
We appreciate your kind words and are thrilled to hear that our service was helpful for your dog's needs. We strive to provide clear information to help pet owners make the best decisions for their furry friends. We're glad you found our process easy and efficient. Best wishes, Customer Care Team
kate B.
My dog is allergic to chicken - it makes her hair fall out. She lives on Prodog raw and James and Ella fish kibble. Your sensitivity test says she has zero allergy to chicken and can’t tolerate fish. I complained. Heard nothing - complained again and got a full refund
Response from My Pet SensitivityApr 16, 2025
Hi, Thank you for sharing your experience. We understand how important accurate information is when it comes to your pet’s health, and we regret that the results did not align with your dog's known reactions. Upon investigating, we would like to confirm that our colleagues responded to both contacts but I do apologise if you did not receive their initial response. While our test identifies potential sensitivities rather than allergies (which are immune responses diagnosed by a vet), we do appreciate that this distinction may not have been clear enough. We're glad to hear your refund was processed, and we will use your feedback to improve both our communication and service going forward. Kind regards, Customer Care Team
Stacy
exceptional service, quick and detailed response! thanks to Alexandra!
Response from My Pet SensitivityApr 15, 2025
Hi, Thank you for your wonderful feedback! We're so happy to hear that you received exceptional service from Alexandra. We’ll be sure to pass on your appreciation to her. If you need any further assistance, don’t hesitate to reach out! Kind regards, Customer Care Team
