Neil D.
No communication
No communication, address is a construction company and a place where several people pick up their packages ( postal address ) tried to reach someone or get a call back no luck ! And if i trust what the test says my dog is allergic to every thing that exists!!!
Response from My Pet SensitivityMay 15, 2025
We understand your frustration with the lack of communication. Our labs are based in the UK and USA and therefore samples are sent to a fulfilment centre before being forward to us. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations. We appreciate your feedback and will use it to improve our processes. We will be in touch directly to assist you.