My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jacquie
Really Quick results Easy to read the results Simple to use
Response from My Pet SensitivityMay 9, 2025
Thank you so much for your review! We're thrilled to hear you found the process simple, the results easy to understand, and everything delivered quickly. That’s exactly the experience we aim to provide! If you have any questions or need further support, we're always here to help.
Theresa G.
Fast and thorough!
Response from My Pet SensitivityMay 9, 2025
Thank you for your kind words! We're so pleased to hear you found the service fast and thorough—that’s exactly what we aim for. If you ever need anything else or have any questions, we’re always happy to help!
Carole G.
Response was prompt. Instructions clear and concise. Report seemed to be extensive and complete. I have to admit, I am a bit skeptical regarding hair testing in general, but this is for sensitivity only and not life threatening and I found it interesting.
Response from My Pet SensitivityMay 8, 2025
Thank you for your review! We’re glad to hear that you found the response prompt, instructions clear, and the report extensive. We completely understand your skepticism around hair testing. As you mentioned, the test focuses on sensitivities rather than life-threatening issues, and we’re pleased it provided some valuable insights for you. Thanks again for taking the time to share your experience!
Amanda N.
Fast and detailed response - super easy to understand and act on. The sending of the hair was a bit rubbish. They could have sent a prepaid envelope and a sample bag to put the hair in. Was a bit suprised how poor this bit was.
Response from My Pet SensitivityMay 8, 2025
Thank you for your review and feedback! We’re so glad to hear the response was fast, detailed, and easy to understand. We always aim to make the process as clear and actionable as possible. We also appreciate your comments about the sample submission process. We understand how the lack of a prepaid envelope and sample bag could be frustrating, and we’re grateful for your input. We’ll be sure to pass this along to the team for consideration in future improvements. Thanks again for sharing your thoughts!
Ashley
Alice was great in answering all my questions and more . Quick and informative. Thank you
Response from My Pet SensitivityMay 7, 2025
Thank you so much for your lovely feedback! We're thrilled to hear that Alice was able to answer all your questions and provide the support you needed. We'll be sure to pass along your kind words to her—it will mean a lot. If you ever need anything else, we’re just a message away!
Tara V.
Our dogs skin kept breaking out. The vet said it was just allergies and put him on Apoquel. Which was over $100 / month. Said we could stop once winter came. Winter came, we stopped, he broke out again. Vet also said it was highly unlikely it was his food. Did Intolerance test & he had Sensitivity to many items, including beef, which was in treats and food. We have stirred clear of the items on his test and he has only had a few minor flare-ups since. Which are probably things in the yard (rabbits) that he also has a sensitivity to.
Response from My Pet SensitivityMay 7, 2025
We understand your frustration with your dog's skin issues and the challenges you faced in finding the root cause. It's incredibly difficult to see your furry friend struggling, especially when the solution seems elusive. We appreciate you sharing your experience and the steps you took to address the problem. It's encouraging to hear that you've found some relief through dietary changes and avoiding potential sensitivities. We're glad your dog is doing better and hope he continues to improve.
Sally T.
Although the test didn't work for my dog (we're going through the whole steroid from the vet thing now - really NOT what I wanted!) the company were so good about it. They apologised and gave me a refund - which they didn't have to do - so they clearly care about the dogs and try to run their business as decently as possible. That's a rare thing these days so they must be commended for that.
Response from My Pet SensitivityMay 7, 2025
Thank you for your review and we are sorry that the test was not helpful for you. The results are derived from your hair sample through our analysis. Bioresonance therapy and testing are categorized as complementary and alternative medicine (CAM), which includes a range of therapies and practices outside conventional healthcare. This testing method is outlined on our website for customers. We are incredibly proud of the many customers who have experienced positive changes through our services. Bioresonance testing is growing in popularity as a non-invasive and alternative method for identifying food sensitivities. It offers a balance of accuracy, speed, scalability, and affordability, helping individuals make informed dietary adjustments to alleviate unpleasant symptoms. While we strive to provide helpful information, we acknowledge that every pet is unique, and what works for one may not work for another. We encourage you to continue working with your veterinarian to find the best course of treatment for your dog. We will be in touch directly to discuss this with you and resolve this matter.
Debbie T.
The response I got was for a test which I did not order. I ordered lotion. Have representatives look at the order before responding and not assume everything is a test.
Response from My Pet SensitivityMay 6, 2025
Thank you for your feedback, and we sincerely apologise for the confusion. You're absolutely right—your order should have been checked properly before we responded. We understand how frustrating that must have been, and we’ll make sure this is addressed with the team to help prevent similar mix-ups in the future. I have requested some more information from you to get this resolved as soon as possible.
