The communication with this team was amazing!!!! They are supportive, helpful and understand why this information is so important to us in our efforts to seek answers.
Response from My Pet SensitivityDec 11, 2025
We're happy to hear that our team's communication was helpful during this important time. We appreciate your feedback and are glad we could support your efforts to seek answers.
AN
Anita
Very interesting and thorough product
My dog has been so itchy that I decided to have an allergy test done to see what could be the cause. I chose My Pet Health Store because of their reviews and it was reasonably priced, The process was very easy and quick and the results of my dogs tests were very thorough and eye opening. This information gives me an idea of what to look for in the food I give my dog and also things to keep him away from outside. I feel as though I can share this information with my vet so we can work together for the benefit of my dog.
I did have some questions along the way and their customer service reps got back to me very quickly and answered my questions satisfactorily. I would recommend thus company to anyone looking for answers to their pets health issues.
Response from My Pet SensitivityDec 11, 2025
We're happy to hear that the allergy test was easy, quick, and thorough. It's great to know the results were eye-opening and will help you and your vet improve your dog's health. We appreciate your recommendation and are glad our customer service was helpful!
AT
AR T.
Test more expensive than advertised
While their testing was good, they force you to sign up for a 24 hour vet service, which is free for 1 month and then $10. Basically they are scamming an additional $10 for their services. When i emailed them when i got notice of the charge on my credit card, they just said to bad you agreed to it. By the way, their customer service number routs to overseas. Don't be fooled.
Response from My Pet SensitivityDec 11, 2025
We're really sorry for the frustration this experience has caused - I completely understand why you feel disappointed.
I appreciate you taking the time to share this feedback.
To clarify, every health test automatically includes a 1-month free trial of our 24/7 Vetline subscription. After the free month, it renews at $9.99 unless cancelled. This is displayed during checkout, and there is also an option to remove the subscription before completing the order.
Of course, this can also be cancelled at any point during the trial period, and then after aswell.
BB
B. B.
Great test results
We purchased the basic pet sensitivity test and it more than delivered for our needs. We switched our cat to a raw diet a few months ago and noticed that while he loved the food (no seriously, like we could never go back he loves it so much), he was starting to itch a lot. We suspected that maybe one of the ingredients was not working for him. We did the sensitivity test and discovered he was reactive to beef and chicken hearts. We were able to remove those items from his foods and he is starting to heal.
Response from My Pet SensitivityDec 10, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that the pet sensitivity test helped identify the ingredients causing your cat’s discomfort. It’s wonderful that you were able to adjust his diet and that he’s already starting to feel better. Knowing that he loves his food so much makes these results even more meaningful! We really appreciate you taking the time to share your story, it’s exactly why we do what we do.
Wishing your kitty continued comfort and health! 🐾
LW
LaDonna W.
The information has been a blessing to…
The information has been a blessing to implement and we definitely see a difference in our dog.
Response from My Pet SensitivityDec 10, 2025
We're happy to hear that the information has been helpful and that you're seeing positive changes with your dog. Thank you for sharing your experience!
LB
Lara B.
Testing for 2 cats
2 of my cats had been itching quite a bit, one worse than the other. I took a chance and sent the hair for both of them in. I received the results quickly. I am now able to get food that doesn't contain any of the things they are highly reactive to. Thank you for having this service.
Response from My Pet SensitivityDec 9, 2025
We're happy to hear that our service provided valuable insights into your cats' sensitivities. It's wonderful you can now provide them with a more suitable diet. Thank you for your positive feedback!
LY
LisaKay Y.
The test was easy
The test was easy, great easy to follow instructions. Took about 10 days for results but was also holiday week. So much information given on my dog’s health and sensitivities. Removing the red flags from her diet and environment and hopefully she will feel much better going forward.
Response from My Pet SensitivityDec 8, 2025
Hi!
We're happy to hear that the instructions were easy to follow! We appreciate your patience during the holiday week and are glad the health information is helpful for your dog. Thanks for your feedback!🐾
ST
Stacia
Do not waste your money
Read the fine print before buying
After looking through the report and reading the fine print, it turns out the whole thing is based on bioresonance and is labeled as Complementary/Alternative Medicine, aka not an allergy test, not diagnostic, and not something that can identify food sensitivities, nutrient issues, or metals from hair.
A few things that tipped me off, is how could she be reacting to foods or materials they’ve never eaten or touched, but my dogs results showed “sensitivities” to all sorts of random things (even penicillin, fabrics, dyes, metals, etc.). The report pushes elimination diets and supplements that they sell, which feels… sketchy.
Basically, the results list feels more like a generic output than anything tied to actual biology.
Response from My Pet SensitivityDec 8, 2025
Hi!
We’re truly sorry you feel this way. Please be assured that the results are unique to your furry friend and they do provide incredibly valuable insights.
Our bioresonance sensitivity tests are designed to provide personalised insights into potential food and environmental sensitivities.
We will be in touch to discuss this further and work towards a solution, offering the support you may need.