My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityJun 10, 2024

Hi, I'm sorry to hear that the turnaround time for your results was longer than expected. While we aim to provide timely service, occasional delays can occur due to various factors. However, I'm glad to hear that the results were extensive, and hope you find them to be worth the investment. If you have any further questions or concerns about the results or the process, please feel free to reach out. We're here to assist you! Kind regards, Customer Care Team

Response from My Pet SensitivityJun 10, 2024

Hi, It's great to hear that you had a positive experience with the process and that you didn't encounter any issues with communication or delays. Identifying potential triggers for your dogs' issues through the test results can indeed be the first step towards implementing an effective elimination diet. If you have any further questions or need assistance with the elimination process, please don't hesitate to reach out. We're here to support you and your dogs' well-being! Kind regards, Customer Care Team

Response from My Pet SensitivityJun 10, 2024

Hi, We emailed your results on the 3rd June. I have just re sent them to the email address we have on file for you. If you still do not receive them, please reach out to our team directly Thank you

Response from My Pet SensitivityJun 10, 2024

Hi, That's wonderful to hear! Quick and responsive customer service can make all the difference in ensuring a smooth and satisfactory experience. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team

Response from My Pet SensitivityJun 10, 2024

Hi, Thank you for sharing your feedback! It's great to hear that the company was clear about the nature of the test and that the process was simple and easy to follow. I'm sorry to hear about the delay and the confusion regarding the status checker. Your input is valuable, and we'll take it into consideration to improve our communication and processes for future customers. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team

Response from My Pet SensitivityJun 10, 2024

Hi, I'm glad to hear that the test helped you identify potential allergens that may be causing reactions in your dogs. Understanding their sensitivities can be crucial in managing their health and well-being. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and support you and your furry companions! Kind regards, Customer Care Team

Response from My Pet SensitivityJun 10, 2024

Hi, Thank you for sharing your detailed experience with My Pet Sensitivity! It's great to hear that despite some initial challenges with sending in the samples, you found the customer support to be friendly, professional, and responsive. We're glad the instructions were clear and easy to follow, and that you found the results explanatory and helpful in understanding your pet's sensitivities. It's also wonderful to hear that you had a positive mindset going into the testing process and were open to the results, even if they didn't align with your expectations. Your recommendation and willingness to share your experience with friends and family are greatly appreciated. If you ever decide to explore sending in your own hair sample, don't hesitate to reach out to MPS to inquire about the possibility. Thank you again for choosing MPS and for taking the time to share your feedback! Kind regards, Customer Care Team

Response from My Pet SensitivityJun 10, 2024

Hi, You're welcome! We're glad to hear that you found the report quick and detailed. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and support you and your puppy! Kind regards, Customer Care Team