My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jacob W.
Very insightful
Response from My Pet SensitivityJun 12, 2024
Hi, Thank you for your feedback! We're thrilled to hear that you found our service insightful. If you have any further questions or need additional information, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team
Julie E.
Great customer service, fast and thorough results.
Response from My Pet SensitivityJun 12, 2024
Hi, Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our customer service and found our results to be fast and thorough. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help! Kind regards, Customer Care Team
Silvia A.
My Doberman, within last couple years began to suffer some sort of allergy. We’ve been struggling and dealing with so many different medications prescribed. I came across this pet allergy test online and gave it a try. It came back SO thorough and informative and also offers suggestions and has chart at end for logging changes and progress. Since receiving this I drastically changed up her diet choosing to remove the main allergens, her dry kibble. It’s only been a week since doing so and we’ve seen such a drastic improvement in her. The itching has reduced so much, her several open wounds have finally started healing and drying and most importantly, she looks and acts like herself again. I’m so happy I did this test and whether or not it’s all scientifically accurate or proven, it’s a very helpful guide and I’ve recommended it to so many other pet parents who have pets suffering as bad as mine was.
Response from My Pet SensitivityJun 12, 2024
Hi, Thank you for sharing your heartfelt experience with us! We are thrilled to hear that our pet allergy test has made such a positive difference for your Doberman. We understand how challenging it can be to see your pet suffer from allergies and to find an effective solution. It's wonderful to know that the thorough and informative results from our test have helped you identify key allergens and make dietary changes that have significantly improved your dog's condition. Seeing the drastic reduction in itching, the healing of open wounds, and your dog returning to her happy self within such a short time is incredibly rewarding for us. Your story highlights the impact that understanding and managing allergens can have on a pet's health and quality of life. We appreciate your recommendation to other pet parents facing similar challenges. Your trust and support mean a lot to us, and we're glad to have been a part of your dog's journey to better health. Kind regards, Customer Care Team
Veronica A.
We did this test and got the results back in a really nice layout that shows each category and gives you details on what each category means. We found out a lot about our dog and her body, and its made a world of difference!! This test was amazing!
Response from My Pet SensitivityJun 12, 2024
Hi, Thank you so much for your wonderful feedback! We're delighted to hear that you found our test and the results layout helpful and informative. It’s fantastic to know that the detailed information about your dog has made such a positive impact. Our goal is to provide insights that truly make a difference in the health and well-being of pets, and we're thrilled that our test has helped you achieve this. If you have any further questions or need additional support, please don’t hesitate to reach out. We're always here to help. Kind regards, Customer Care Team
BJ C.
Don’t really understand the results. There’s a number of things listed in the results that my dog does not eat or has never eaten. Confused.
Response from My Pet SensitivityJun 12, 2024
Hi, Thank you for your feedback. We apologize for any confusion caused by the results. Our goal is to provide clear and helpful information, and we're sorry to hear that this was not your experience. The results may include potential sensitivities to a wide range of ingredients, even those your dog hasn't been exposed to yet. This information can be useful for avoiding future issues, but we understand that it might be perplexing. Please contact our customer service team so we can walk you through the results and address any specific concerns you have. We are here to help clarify and ensure you feel confident in understanding and using the information provided. Kind regards, Customer Care Team
Rachel D.
Not really any good, I know she can’t have beef and it didn’t have any sensitivity towards that in the results. I emailed them to say I wasn’t happy and not a single email back. Wouldn’t recommend
Response from My Pet SensitivityJun 12, 2024
Hi, Thank you for sharing your feedback. We sincerely apologize for the lack of response to your email, we are usually very responsive to emails and I'm sorry to hear yours was missed. Please contact our customer service team directly at [email protected] so we can promptly address your concerns. We value your feedback. Thank you
Sharon K.
Took a while to receive sample but good communication from the company. Good info on results. Priced right. Wold recommend.
Response from My Pet SensitivityJun 12, 2024
Hi, Thank you for your thoughtful review! We appreciate your patience in waiting for the sample and are pleased to hear that our communication met your expectations throughout the process. We're glad you found the information in the results to be valuable and the pricing to be fair. Your recommendation means a lot to us and reinforces our commitment to providing quality service and support. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We're here to help! Kind regards, Customer Care Team
C S.
I’ve done this twice for the same cat. I received different results. No external or internal factors were different. So…I definitely don’t trust this company.
Response from My Pet SensitivityJun 12, 2024
Hi, Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or inconvenience caused by the differing results you received for your cat. If you'd like to discuss this further, please reach out to our customer care team, and we will be happy to go through it with you Thank you
