Elizabeth A.
Stay FAR AWAY from them.
I'd absolutely rate 0 stars if that was allowed, MPBN is a freakin fraud. I ordered from them in early April and it took them ages to send out my product, about close to a month I'd say, but they took the money off my card real quick. In mid-may I realized they had sent me an invalid *ie fake* tracking number so I reached out to them about getting the correct one. They gave a runaround about "oh that shouldn't be, we'll find the right one" then never did. Then in early-June I reached out again and asked for either a refund or a tracking number, and was given another runaround. Now its late June and I reached out to them about a week again stating I absolutely wanted a refund cause from my end, I don't even have confirmation that its been shipped out. They've been giving me ANOTHER runaround about "let me talk to my manager" and then never respond. My last message read "oh sorry, let me talk to him again". This company is hands-down fraudulent, their customer service is a joke and their phone number is an answering machine and nothing else. It should never take this long to issue a refund, heck it shouldn't have taken them ANY TIME to give me the correct tracking number. I'd stay away from them unless you actually wanna be robbed. UPDATE: So after my,idk, 5th request for a refund, they sent me a message reading "oh wooooow we found your tracking number"....they only sent out my order TODAY. ALMOST THREE MONTHS LATER. THESE PEOPLE ARE THIEFS, AND I'M FILING A COMPLAINT WITH BBB, I suggest y'all do the same.