Customer
Customer Service Excellence is Paramount
I have been using LOLA'S tampons for several months and think it's a great product. It's far more comfortable than other brands I used before I came across LOLA (ex Playtex and Tampax). But here's the next part about LOLA, which is equally as excellent, the customer service. I had an issue where my tampons were not delivered to my address on one occassion. I emailed LOLA and they responded right away, apologizing and even offering to courier my tampons to me that Friday night. I was so impressed by this level of customer care and blown away by the LOLA's attention to my specific customer journey. I have only great things to say about this product and the company.



