SWilliamsJD
I do not recommend Lola Tampons & Pads
I do not recommend Lola tampons or pads. Let's start with the tampons: (1) The plastic applicator is bulky and often comes apart while you are trying to insert it. (2) There's no lock/ click so even when you do insert it, you may not know it is fully in. (3) The cotton filler is also huge. I won't describe what it feels like inside of me but suffice to say it's extremely uncomfortable. (4) The string seem too thin and thus is hard to find when one needs to remove the tampon. (5) They don't seem to last as long as competitors. The pads have issues too. (a) They do not absorb as advertised, which can cause an embarrassing situation. (b) The pads adhesive don't stick, which also causes leaking. I love the idea behind these products - 100% cotton, eco-friendly, women owned. But I just cannot recommend these line of products and won't buy any more unless significant changes are made, including in the quality control department.
Response from LOLANov 13, 2020
Hi SWilliamsJD, Thank you so much for reaching out and sharing your candid feedback with our team. I am so sorry to hear about the recent experience you had with our period products! As a customer-first business, we really appreciate you alerting us of this experience so that we can relay this information to our manufacturing partners and product team. I have a few follow-up questions for you, specific to which type of tampon type you used. We would so appreciate any further insight into this situation, as we take all product complaints seriously! With that in mind, please reach out to us over email if you haven't already (at [email protected]) and we will assist you as soon as we can. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable. We look forward to hearing from you soon with any additional information you can provide us with! Best, Raven LOLA customer team