Marie S.
The device didn't work, customer service is horrible, and I can't get my money back
The device didn't work. I tried for 2 cycles, no pain relief whatsoever. I have terrible pains, and it was horrible to not take painkillers to try this out. I had to pay more than 200 DKK in taxes for receiving it in Denmark. The customer service is very slow, takes days and days. Lastly, the didn't wanna stop the monthly subscription for the pads!! I'm paying 49 kr pr month for since April, for nothing! The told me I could end it in July, I wrote them then, and realized today that nothing happened. Don't do this product. -- Updste: I i got my money back right away and a gift card of 50 USD.
Response from LiviaFeb 6, 2022
******************************* Update Hi Marie, I'm glad we could solve the issue and I appreciate your time, The Livia Team :) ******************************* Hi Marie, Thanks for the feedback, I'm glad I could help you with this issues today earlier. Let us know if we can help with anything else 💝 Ran, The Livia Team



