LiviaReviews of mylivia.com

Returned my item and never heard back from them since February. The device is bad quality compared to the price. Although i followed all the instructions precisely, it worked for few minutes and stoped. They deleted all my comments and blocked on instagram

My Livia was good while the wire lasted, it got bent from being in the case and is now unusable. I contacted Livia months ago about an issue I was having and on received one response asking for more information and photos, which I sent in response and have tried to follow up numerous times. Livia has the worst customer service ever! I am disappointed to be one of the first people to back this when it was just a project.

Ordered almost 2 months ago. When I asked customer service about it they said “oh, it’s shipping in a couple days. One of your items is out of stock”. A week later, still nothing. I’ve reached out three different ways again, no response. Company deletes comments off their Instagram and only has positive reviews filtered on their website. I’ve filed a dispute with PayPal. Don’t order.

I placed an order in October 2019 and have still not received my product. They were quick to take my money but now there is no-one how can give me a refund. They said that the refund has been made but still no money appears. They delete all negative comments and review. They have also blocked me off all platforms. ITS A HUGE SCAM

I saw the product and was over the moon as it sounds like what I need for my period pains however I became so disappointed by the company. I emailed early on a Friday morning, by Sunday night I was still waiting on a reply but the company were posting on social media. I commented that I’m still waiting for a reply they responded on social media that they don’t work over weekends. Fair enough Monday night I still haven’t had a response but other girls on social media had contacted me advising that they are having the same problem and Mylivia have not responded to their queries for months even regarding faulty devices. All these negative comments were then deleted off social media and still no response has been received. I would think twice before purchasing from this company.

Great scam I never received the product but you took my money and promised a refund by POLINA from customer service as it was her fault for sending it out after I asked it to be cancelled. You won't respond to my emails shame on you for preying on women in pain.

THEY ARE SCAMMERS!!! FRAUD ALERT: I returned my unused and unopened device almost a year ago and got several emails promising a refund but until now no refund has been issued. They are SCAMMERS!!! Order #121523!!!

2 stars cause it’s cute, helps with endometriosis pain and the pads really stick. However I didn’t know I had to pay for customs tax, and that wasn’t a small charge, took ages to be delivered, and it broke after a month or two - just stopped charging. Customer service said I’ll get money back but have to cover the cost of sending it back to the United States. Wish it lasted, and there was a UK distribution centre. Maybe then I’d get it again.