KB
Never arrived
Never arrived. Got a refund after several months
Response from LiviaDec 12, 2023
I apologize Kaitlin and hope you will give us another chance to help you in the future. Adi, Customer Service Manager at Livia.

Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
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Excellent

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Excellent
2,411 approved reviews, newest moderated first
KB
Never arrived. Got a refund after several months
Response from LiviaDec 12, 2023
I apologize Kaitlin and hope you will give us another chance to help you in the future. Adi, Customer Service Manager at Livia.
Madi T.
I never received anything
Response from LiviaDec 12, 2023
I am sorry to see this Madi. Please email us so we can check this issue. Adi, Customer Service Manager at Livia.
Samantha M.
Worst experience with customer service I’ve ever had. It took them literal months to email be back about a broken device, and even after cancelling my subscription I continued to be charged and had to dispute the charges with my bank because I couldn’t reach customer service. This was all back in 2020 and they just sent me a request for this review. Could have been a great decide for pain but the customer service was awful.
Response from LiviaDec 12, 2023
I apologize for your negative experience Samantha and I can assure you that we are doing our best to improve our service all the time. Hope you will give us another chance in the future. Adi, Customer Service Manager at Livia.
Shannen
Honestly the greatest thing I’ve ever bought for myself. I wish I bought it 10 years sooner!!! Amazing
Response from LiviaDec 12, 2023
Thank you so much for sharing Shannen. So happy to see that you love your Livia so much and that it is helping you. Enjoy your pain free period :) Adi, Customer Service Manager at Livia.
Kathi H.
I never received the gel pads unless I complained to the company directly and then would finally receive a shipment. I loved the product and stopped using it because of poor customer support. I also had to demand more than once to have my credit card removed from their system because they wouldn't stop charging me.
Response from LiviaDec 12, 2023
I apologize for your negative experience Kathi and sorry to see that you decided to leave us. Hope you will give us another chance in the future :) Adi, Customer Service Manager at Livia.
Victoria C.
I've been using this product since May of 2020. It's really worth it's price.
Response from LiviaDec 12, 2023
Thank you, Victoria for sharing. I am so glad to see that Livia is helping you for so long :) Adi, Customer Service Manager at Livia.
Teres
Didnt work and wasnot easy to get my refund
Response from LiviaDec 12, 2023
I am sorry to see Livia didn't help you, Teresa. Hope you found your solution. Adi, Customer Service Manager at Livia.
Jennifer B.
I love this product! Easy to use and small enough to wear anywhere even at work!
Response from LiviaDec 12, 2023
Thank you so much dear Jennifer for your amazing review and for sharing your Livia experience. Enjoy your pain-free period :) Adi, Customer Service Manager at Livia.