LiviaRevolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
2,411 approved reviews, newest moderated first
rawah K.
I saw livia on an advertisement on YouTube and I'm so open to trying new things in my life especially if that will make my life easier like livia is doing for me now You can just feel normal as any other day while your period with livia It will take all your pain immediately and you dont have to take medicine for 5 days each month and sleep all day
Christina D.
Livia is amazing! It helps my cramps a lot. I’m so happy I discovered this device! Plus my FSA paid for it. Try out this device if you have bad cramps like I do.
Gracie F.
In April at the start of the year I ordered the device and replacement pads outright for £156 (UK) it then got to May and I still hadn’t heard anything no tracking or shipment updates. I emailed multiple times and messaged on Facebook and got nothing. Waited another two months and still nothing. So I requested a refund on email, they said no product is shipped now wait. So I waited another month and a half now mid august and I decided it was enough. Thankfully I purchased through PayPal, I opened a claim and in the whole 28days the claim was open Livia did not comment or communicate once leading to PayPal refunding my £156. I feel sad for all of you who didn’t buy through PayPal as this seems to be one of the only options to receive a full refund. Keep fighting.
Response from LiviaSep 5, 2021
******************************************* update 07/09/21- Hey Gracie, I hope you'll be able to write a second opinion on our trustpilot profile - or even comment on the original that we've reached you and we're really doing our best to improve the experience with us! <3 Thank you anyways. Ran, The Livia Team ******************************************* Hey Gracie, I'm really sorry to hear about your experience with Livia. We've had serious pressure during the past few months due to global delays with the deliveries and the pandemic consequences that caused a peak in requests and longer waiting times for support. We're doing our best to improve and recruit more support agents now to overcome this issue. We would like to compensate you for this experience with a gift as a compensation from Livia. I'm hoping we can speak via email at [email protected] so I can send you that ! Please send me an mail to [email protected] with your information, I'll make sure that you receive response fast and clear and we'll definitely solve the issue and make sure you are fully satisfied as well! Ran, The Livia Team
Maddy
Livia has been the best thing i have ever tried! I've always suffered with severe cramps and this device has been the only thing to help me get through the pain!
Amy
The device in and of itself is a great thing - but My Livia is nothing more than a TENS unit, which you can buy for a fraction of the price of a My Livia device. But that's not the reason I'm giving it a negative review. I turned to My Livia when my period cramps started to get out of control. I was pleasantly surprised when I got it, because it worked great. It was cute and discreet and I was one happy customer, until it stopped working. About 3 months after purchase, I noticed that after a full charge, My Livia unit would only last for 3 hours of continuous use. Then I would have to take it off and charge it for several hours before I would be able to use it again, leaving me without pain coverage. I got so frustrated, I considered buying a second unit, so I could always be wearing one and charging another. Then I read on their website that the unit is suppose to have 16 hours of continuous use after a full charge. I reached out to My Livia and explained the problem. I had timed how long my Livia lasted after a full charge and it was just under 3 hours each time. I communicated that to them. I emailed back and forth with a customer service representative for about a month, totalling 10 emails each way. Each email they sent requested me to do one thing, like check the wires, send them the serial code on the back, charge it for 12 hours straight, etc. I felt like I was getting the run around. Finally, after one full month of emailing back and forth and fulfilling their many requests, I am told that my problem had been escalated and they will email me with a result soon. 6 weeks go by and I hear nothing. So, I reached out again, and received an email stating they were still waiting to hear from higher up. That was over 2 months ago. And I've heard absolutely nothing since. I'm very disappointed, because I spend over $200 on this device, a decent chunk of change. And I'm upset I've been played by this company. They can easily replace my unit and have a customer for life, but they would rather give me the run around. I read some positive and negative reviews about My Livia before I bought it. All the positive reviews are about how great the device is and how it solves many people's cramps (which I agree with, when it works it works). All the negative reviews were about the company itself and problems similar to the one I have now. UPDATE: I was contacted by Ran at My Livia almost immediately after posting this review. My problem was taken care of and a new Livia is being shipped to me. I am so relieved, this has honestly been a big stress for me, and now its resolved. Thank you very much, Ran. And I believe in giving credit where credit is due, and it appears that although My Livia had issues in the past with customer service, they have made positive changes and are very efficient and helpful now. I am now more than happy to recommend their device and company to my friends and family. Thank you, Livia!
Response from LiviaDec 16, 2020
Dear Amy, We're sorry to hear that this is your feeling with us, we're sure that we can give you better service, we did a lot of effort to upgrade our support team and now we can compensate you in the right way. We have a call line 24/7 and Whatsapp messenger for Live chat, and we answer to our requests within 24hours via email. You can always contact me directly at [email protected]. Please send me an email and we'll take care of any issue immidiately. After we receive the information: Hey Amy- Please confirm that you received prompt response and the issue was solved. Thanks :) Kind regards, Ran, The Livia Team
Amy-Jane G.
This device has really helped me manage my pain, especially since I suffer with endometriosis and chorionic hip pain. It is small and discreet and fits in my bag, so I can keep it on the go with me. Highly recommend.
Rebecca C.
Livia has been an essential part of my Red Wedding since it’s release. When the Lannisters start marching, the Livia quells the battle. I suffer from endometriosis and have cramps of varying severity up to two weeks before the arrival of the Red Wedding day. Would recommend a million times over
Ami A.
I can now sleep through the night while on my period.