Jacqueline LE C.
Bonjour
Bonjour, je suis très satisfaite du retour de l'équipe d'INNOVO. Les équipes furent très réactives avec des solutions rapides. Merci à toute l 'équipe INNOVO

INNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jacqueline LE C.
Bonjour, je suis très satisfaite du retour de l'équipe d'INNOVO. Les équipes furent très réactives avec des solutions rapides. Merci à toute l 'équipe INNOVO
Jean F.
I received an email reply and a phone message so I was able to make my purchase in a very timely fashion.
Marilyn
The agent listen to my issue and solve the problem quickly.
pat
Réponse rapide Et personne très sympathique et agréable
LaQuitia H.
The Innovo representative was very helpful, informed and cheerful. She double checked my address, since I had used a different one the last time I ordered. This was helpful, since the old one is the one I really prefer to use. I had a question about what I was ordering and she had the answer I needed.
Ann B.
I received my Innovo kit sometime in late October 2022. After using for a week or so I was being shocked really bad and asked for an exchange on the shorts. The shorts were replaced and I received the new ones around Mid November. I used the new shorts for about 4 weeks but started having issues with being shocked and error codes on the controller. I have tried for weeks to work through the errors and constant shocking but I can't take it any longer. The error code on the controller says that there is a problem with the pads on the shorts. As I already asked for one replacement I have been hesitant to ask again but I really need these shorts to be replaced. I have not been able to finish one 12 week round of treatment without being shocked and constant error codes. I am so disappointed in my experience with your product. Its been over a year since I last used the shorts and I am experience terrible muscle twitches in my legs and behind. This has happened ever since I had tried the Innovo Product. The twitches are so intense it wakes me up at night and I can't get bad to sleep. The shocking and the contracting of the muscles during use has not been a good experience because now I am having problems when I am not even using it.
Response from INNOVOJan 30, 2024
Dear Ann Thank you for the taking the time to leave your review. As a medical device company Innovo follows very strict rules in relation to customer safety and all products are tested independently by accredited laboratories to the highest standard under the European Medical Device Directive. I have arranged for our customer care team to contact you to discuss the events which you have mentioned in your above review. Kind regards Christina
Brigitte L.
Service réactif et à l'ecoute
Agnieszka B.
I wouldn't give it a single star! It is rubbish. Waste of money. When demanded a refund l was told the policy changed and l was not liable for a refund as promissed earlier. I feel conned. Very expensive mistake. I wish l had never heard of them. This is preying on desperate women.
Response from INNOVOJan 26, 2024
Hi there I am sorry to hear you are not happy with the service. I will arrange for a customer agent to reach out to you today. Kind regards Christina