INNOVOINNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Nicola
Sadly, the shorts only lasted 4 weeks before there was an issue. No reply from customer service for ages and now nothing again. Hopeless. I still haven't resolved it and no one is answering. Appalling.
Kelli N.
Buyer beware, the shorts are defective and only last a few weeks. I had the first pair returned under warranty after being shocked. I did not use the replacement shorts for a while and after only about 10 uses, they failed as well and were out of warranty so the company would not replace them. This product is useless.
Barbara D.
The service is terrible. I need to exchange a Pair of shorts for a different size. It took 3 weeks to get a return label and several calls. The product works but service is difficult.
Beverly
Everything went smoothly with ordering online and being able to change the date of delivery is very helpful.
H.B.
the shorts are 5 star, The customer service is a 1 star. May 15th i had a conversation about order #31017 with customer service to get a return label, i never received the return label. I called again a couple times to follow up, i was told they were busy/backed up. i still have not received the return label yet. then on may 21st i bought a new pair of shorts cause i could not wait anymore.
Debora G.
I needed to replace the charger because I had misplaced mine. The new charger came in a very timely manner which I appreciated it.
Nita
I received my INNOVO within a few days of ordering. I used it for about three weeks and was pleased with the results. I began to see changes in the first week of use. Something between the shorts and the controller stopped working. I contacted customer service by messaging on the website and then by chat a few days later since I had no reply to my message. The associate took my information and determined that it was the shorts and not the controller. I was asked to check my email and that I would receive a return label within 72 hours. They cannot ship the replacement until the return is processed. On the fifth business day after this I have not received the label. I contacted them again by chat and was assured that my return was processing and as soon as customer service sent the release I would receive the label. I think the product is good and seems to be working for me but the customer service needs some attention. It will have been two weeks since my unit stopped working in a couple of days. The downtime is frustrating.
Yvonne
I have been waiting for my refund for two months now!!!!!
