GardynReviews of mygardyn.com

Love the gardyn, the greens, ability to grow healthy chemical free food, especially facing food supply shortages.

I've contacted Gardyn support via email on several occasions. Although they cannot respond immediately, they have an automated response that acknowledges receipt of the query and they have always responded within 3 days. I needed to know dimensions of tubing to order replacement and had a crack in one of the column pieces. The replacement piece was sent out immediately (I do send pictures of anything that is covered under warranty). Any cubes that did not germinate were replaced at no cost to me. I highly recommend this product and have found their support to be invaluable.

I have had nothing but problems with this thing. Not sure if I just received a lemon, or if this is just how it is. Got the unit, got it put together, and realized the water wouldn't travel through one entire column. Took every finicky little piece apart to troubleshoot it, and realized that it came with a near permanent kink in the tube in the very top of the column. I tried to unkink the material and it wouldn't work. Hit it with a hair dryer, which seemed to work, but then it went back to the way it was as soon as it cooled down. Finally managed to get a binder clip to hold it open. Then, I noticed all the valves were leaking. Got an email from the company saying, "you've been identified as somebody who got the wrong valves" (not verbatim). So they sent new valves, which are a pain in the @$$ to change out. Then, the safety strap just crapped out on it and the screw head (flat part) pulled right through the fabric and the fabric was shredded. Then, an entire column of lights randomly went out. And I had to take the whole darned thing apart AGAIN to connect and reconnect and move things around to troubleshoot that. When customer service finally got back to me they said it needed a replacement lid, so they sent a garbage refurbished lid. The lights on it work, but the pump sounds like a jet engine. This was all within 2 months of buying it. Additionally, the Y cubes don't germinate. Terrible seed stock. I know it's the seeds and not my methods, because when I use my own seeds after the company seeds don't germinate within 2 months or more, my own seeds sprout within about 4 days. So paying for an expensive membership in addition to a faulty product for seeds that won't even germinate is just icing on the poo cake that this purchase has been for me. I do not recommend it. UPDATE: 4/5/22. Their customer service team did reach out, and continued offering the same garbage they always do. More piecemeal parts that I'd have to take the entire piece of garbage apart to install, prior to realizing they don't work, or something else broke, in the meantime. I again requested a brand new unit, or a refund, and was ignored. They offered to have the owner speak with me, but at that point I was just done with the whole thing. Water and algae seeps through the cracks of the columns, the water sensor on the refurbished lid they sent me because the original crapped out, didn't work. It's a pain in the butt to clean, their seeds don't germinate, and the veggies taste weird. This is one of the biggest wastes of money I've ever experienced. I finally threw the entire thing in the trash (except the base, which I can use to collect rainwater), and just took the financial hit of having ever bought this thing. Considering it a life lesson at this point. Learn from my life lesson, save yourself a lot of money and trouble, and don't buy one.

While I love the hydroponic gardening unit, many of my Y cubes didn't germinate after 2 months. Contacted customer service and they were going to "replace" them, but I had to continue a very hefty membership fee in order to access them. Not really worth it for the cubes that didn't germinate. I figure I'm better off buying seed packets and replacing the felt in the cubes on my own.

Extreme disappointment I am writing this review to express my disappointment of Gardyn. I purchased gardyn home kit 1.0 in Dec but had to request a return within the return policy timeframe. I reached out 3 times via email in the last month and have not received any feedback. The company doesn't provide any other channel for customer service. I have reasons to believe they are not honoring their return policy and just hoping people will just stop trying...I will likely dispute the credit card charges and will not recommend anyway to purchase their product given my experience.

It was well put together package that me and my daughter could put together with ease. We sync her up with Kelby AI app and right a way took advantage of free month membership. Welcome package came with great assortment of yCubes with mix of herbs, greens, peppers and cherry tomatoes. So with free month subscription we placed order for 10 more including some strawberries, eggplant, red amaranth etc that my family craves for. Having flexibility of choosing what we need each month is great. Played around with Kelby app, seems pretty simple to navigate. Now anxiously waiting for Kelby to start helping sprouting process. Facebook community of the ‘Gardyners’ was very instrumental helping us choosing right spot in the home. Overall between what company provided, help from Kelby and guidance from the fellow Gardyners, I am very pleased with the purchase. Will share more pic down the road as seedlings start coming out of the cubes. Day 10: we have been following instructions from Kelby and added plant food. Made sure to remove to very newly sprouted herbs on a separate container. Day 15: did some thinning per instructions from the Kelby app. Also moved plant around to make sure fruiting plants are getting the most light. Kelby had a very easy to follow color chart. Day 23: Thinning helped a lot. After about 3 weeks plants are growing real well. I think we are going to start harvesting some lettuce and herbs as early as this week. See the latest video clip. Very pleased with the system. Also joined the Gardyners Facebook community. Support system has been awesome. Today I added a demo video and pictures of my first harvest. In 4 weeks zero to harvest. Can’t get any better. Day 32: today we got the second full harvest. Salad that we packed for this week. See the last picture. Plants ready to regrow. The one left untouched are fruiting plants. Tomato and peppers. Please click helpful to encourage me for more quality review. Week 8: we have been enjoying a plateful salad almost daily. Tomato plant is flowering and now started fruiting. No pollination needed for this variety. Thanks Gardyn master Gardener for picking convenient variety of plants. 4 months: fruiting plants are doing great. Already enjoying tomatoes and peppers. Egg plants and cucumbers are now flowering. Strawberries are flourishing, can’t wait to see their bloom. Stay tuned.

I was nervous spending this type of money especially since we are a very large family but I'm sobglad we did it has been worth every penny. The fact that the 6 of us have access to fresh food at any point all in the comfort of being inside is so enjoyable. We are hooked and will be adding more to the house as we can.

Took slightly longer than advertised to produce results, and some of my seeds never sprouted, however I was able to transplant the thinned out plants from their original cubes into the cubes that never sprouted and the transplants are doing well. Maintenance is very easy and the fertilizer that come with mixes easily, and the amount you receive is more than sufficient. The lights are bright enough that I use the light on my grow system as the only light I have on in my house, and it’s not added any extra to my power bill. Assembly *can* be done with one person, but is much smoother with two. I was able to assemble this with my two young kids in approximately 20 minutes. The kids enjoyed helping and placing the YCubes in the device.