Since 2025, Gardyn collects verified customer reviews through Bazaarvoice. Trustpilot reviews reflect earlier customer experiences prior to product and service improvements.Transform your health and home with Gardyn! Our innovative vertical hybriponic system makes growing fresh, organic produce easy and convenient—right in your own space. Enjoy the benefits of nutrient-rich vegetables, herbs, and fruits that boost your immune system and improve overall well-being. Perfect for busy lifestyles, Gardyn empowers you to take control of your health while reducing your environmental footprint. Discover the future of wellness and sustainability, visit myGardyn.com today and start growing a healthier, happier life.
Gardyn (mygardyn.com) has 536 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
mygardyn.com
Website
mygardyn.com
Category
Agriculture & Produce
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 57% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I have had several different questions come up. Every time I have addressed these questions to Gardyn I have had answers and where items needed to be replaced rapid replacement. I could not be more pleased! I started with one unit and now I have two. Love the systems and the support!
Response from GardynMar 21, 2022
Thank you, Indira! We are so happy to hear you are enjoying both your Gardyn units!
MR
mark R.
Thank
Thank
I own a restaurant and use the fresh vegetables daily
Response from GardynMar 21, 2022
Thank you, Mark! We are so happy to hear the Gardyn is providing fresh veggies for your restaurant.
NL
Nicole L B.
Great Customer service and LOVE my…
Great Customer service and LOVE my Gardyn.
Response from GardynMar 21, 2022
Thank you, Nicole!
MI
Michael
The Gardyn 2.0: Not all it Could Be
Got our Gardyn 6 days ago. Up and Growing. The Gardyn System is pretty decent. A bit over priced for what it is (some PVC, Plastic Tubing, Lights, Pump, cameras and a Raspberry Pi), but it seems to work most of the time.
The App and Membership, on the other hand, leave A LOT to be desired. The App is very flaky. I have had to connect it to my home network no less than 4 times now. But finally got it to stay connected after I turned off auto reconnect on my phone. Customer service was no help, only referring me to the FAQ and Help pages I had already easily found.
The app has limited system control and is really more like a toy. As far as I can tell, you can only program boost or 1 dimming light setting per day. You cannot have multiple different dimming settings. You can have multi scheduled event settings per day, but it will be limited to either boost or 1 dimming setting for all schedules. The App should really work more like a typical Smart Home bulb or switch app. If you've ever used and scheduled a Leviton or TP Link Kasa smart home device you know what I mean.
The Kelby AI personal growth assistant seems automated and not customized to your particular Gardyn and growth cycle. I have to this point found it to be just silly generic suggestions.
Live View Time-Lapse leaves me with a "Oopsie" and Monkey graphic after 6 days of operation. Not really sure how to access any help from the Cameras.
Also, as far as I can tell, the system is NOT integrated with Smart Home systems like Amazon Alexa or Google Home. For what it cost, IT SHOULD BE.
All in all, for what the system costs plus the monthly membership, the Gardyn leaves a lot to be desired. Again, I like the product concept and the initial product is OK, but I think the Membership and App are over priced throwaways. Gardyn really needs to step up.
The Membership really is NOT worth the price of entry beyond the 30 day free trial and maybe a month or 2 of paid service. Once you get a grove on how the system works, you're probably better off doing DIY seed pods and going it alone without the Kelby AI.
There are several YouTube channels on how to go without the membership. Probably one of the best is Plant4Table.
Response from GardynFeb 28, 2022
Hi Michael, we are so happy you have given us this feedback, as we are a relatively new company we are constantly looking to improve out devices and our backend technology. We hope to clear up a few points in your review so you can enjoy the product more.
First, the Gardyn isn’t PVC, it’s made of ABS food grade material as well as compostable corn based plastic.
Secondly, the light can be adjusted by increments of 1% whenever you want throughout the day, and you can pre program the light settings to be different throughout the day (and different for each day of the week) within your app. We are happy to jump on a call to explain how to do this in further detail!
Kelby will send Gardyning tips as well as individualized advice that is picked up through the cameras. As you continue to grow you will get more personalized messages.
As for our time lapse feature, this is available to Gardyners after 45 days of growing. At that point the time lapse can show the growth of your plants. After 6 days, there isn’t much to show as most plants take 6-10 days to sprout. The time lapse feature is also still in beta mode and unfortunately not everyone has it but we are working on some fixes and getting it officially rolled out! It’s an exciting feature we launched end of 2021.
We hope this helps! Please don't hesitate to reach out to our team if you have any questions.
JS
John S.
Just getting a start on growing
Just getting a start on growing, all good so far!
MT
Marcia T.
My Gardyn's power cord malfunction…
My Gardyn's power cord malfunction causing it to go off-line whenever I cleaned out the tank. I was able to receive a new power cord quickly and under warranty.
Also, I love all the fresh veggies I'm growing in the dead of winter when outside will be a high of 19* where I am.
WE
WENDY
Love love love!
Absolutely love my Gardyn! It’s been such a rewarding learning experience! So fun to grow the fruits, veggies, flowers over the winter … makes it springtime inside all the time!
GF
Garden F.
My Gardyn itself has been an amazing…
My Gardyn itself has been an amazing experience. However I was disappointed that I had 8 of my initial plugs not sprout. I have ordered more since and have not had any problems since.
Response from GardynFeb 18, 2022
Hi Gardyn Family! We are happy to hear that your second round of sprouts were successful and that you are enjoying the Gardyn.