myfreebird.comFreebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
myfreebird.com (myfreebird.com) has 715 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
715 approved reviews, newest moderated first
Dina G.
I was skeptical at first. I had been using the same electric razor for 30 years. I decided to take a chance and I ordered the kit. It has completely changed my routine for the better and exheeded my expectations. Freebird is an amazing device, easy to use, excellent results and absolutely delivers on it's promises. The company also has amazing customer service. I'm definately sticking around.
Eric M.
I received my order and was disappointed that the shaver did not meet my expectations. The company advertises that the shaver is suitable for use on all areas of the body; however, when I attempted to use it below the belt, it failed to perform properly and resulted in a painful experience. I contacted the company to request a refund, at which point I learned that my purchase had automatically enrolled me in a “subscription” for replacement parts. This was not clearly or fully disclosed at the time of purchase. I was then offered the following options: Option 1: A 50% partial refund, with no requirement to return the product. Option 2: A full refund contingent upon returning the product at my own expense, as the company does not provide prepaid return labels. I was deeply disappointed to discover that, despite advertising a “complete refund within 30 days,” customers are required to pay for return shipping in order to receive a full refund. This directly contradicts their promotional claim: “Give us a try! We offer a complete refund within 30 days if you aren’t satisfied, so what do you have to lose?” In my experience, this statement is misleading and does not accurately reflect their refund policy.
Response from myfreebird.comJan 9, 2026
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the shaver didn’t work for you and that the overall experience fell short of expectations. We want to clarify a few points for transparency. While we do offer a 30-day money-back guarantee, our policy requires return shipping to be covered by the customer in order to receive a full refund. We understand how this can feel frustrating, and we appreciate you calling out how that messaging landed for you. Feedback like this is important and is actively shared with our team as we continue to improve clarity around our policies. Regarding refills, replacement blades are offered as a convenient option, but they can be canceled at any time, and our support team is always happy to help with that or explore alternative resolutions when something doesn’t work out. We’re sorry this experience caused disappointment and appreciate you raising these concerns. Our goal is always to be fair, transparent, and supportive, and we’ll continue working to do better.
Gina J.
Like their products, my husband said he's gets hair all over him, when he shaves with it dry
Eileen & Jake M.
I absolutely love my Freebird!! I feel it has “freed” me from the razor cycle of cuts, scrapes, dull razors and their expense. I highly recommend the Freebird!!
Madeline
The flex shaver is cool, bought for my husband as a gift. When I was charged again by the company several weeks later, I was confused. I was even more confused when more blades that I hadn’t ordered showed up. Little did I know that by purchasing the flex shaver it seems to automatically sign you up for a subscription. I thought maybe I just missed a button to opt out, but based on other reviews here I’m not the only one with this problem. Wouldn’t recommend based on this alone.
Response from myfreebird.comJan 9, 2026
Thank you for sharing your experience, and we’re sorry for the confusion this caused. We understand how frustrating it can be to receive a refill you weren’t expecting, especially when purchasing a gift. Replacement blades are offered as a convenience, but we recognize that the way this is communicated hasn’t always felt clear, particularly for gift buyers. Your feedback, along with similar comments from others, has been shared internally and is actively helping us improve how we present refill options and set expectations upfront. If there’s anything still unresolved on your order or subscription, our support team is always happy to help make things right. We truly appreciate you taking the time to call this out — it helps us do better moving forward.
Josh H.
This product is an absolute scam. I bought the shaver and completely unknown to me I had a $50 charge 6 weeks later with 2 new blade heads. This was then set to renew every 8 weeks. If freebird recommends replacing their blades every month, then that right there shows how little they trust their own product. The lifetime warranty? An absolute sham because it requires your active subscription to maintain in. Since there was no mention of a subscription service when purchasing the product (except in maybe fine print that I no longer have access to), I reported this as fraud to my bank. The product itself is very poor quality. It is extremely light and feels flimsy. The shaver takes about 5-10 minutes just to do my chest with 24 hours of growth.
Response from myfreebird.comJan 9, 2026
Thank you for sharing your experience. We’re sorry to hear that both the product and the overall purchase experience didn’t meet your expectations. We understand how frustrating unexpected charges can feel, and we recognize that refill and warranty messaging hasn’t always landed clearly, especially for customers who aren’t intending to continue with replacements. Feedback like yours has been shared internally and is actively helping us improve how we communicate refill options, blade longevity, and warranty details so expectations are clear upfront. Regarding performance, everyone’s hair type and grooming needs are different, and we know the FlexSeries isn’t the right fit for everyone. Our goal is always to be transparent, fair, and supportive when that’s the case, and our team is available to help resolve any outstanding concerns directly. We appreciate you taking the time to leave this feedback, as it helps us continue to improve both our products and the customer experience.
Jessey H.
Julian is a lifesaver
brad
I like the shaver but have to go over my chest and legs several times to get all the hair. Not sure if I need a pre shave oil or try using it in the shower with soap?