Michael
I feel like I've been defrauded by…
I feel like I've been defrauded by Freebird. When I bought the item, I had no idea that I subscribed to anything. Today, I get a confirmation on an order that I knew nothing about...I sent them an email and they replied that they had no orders under my email account. I went online and was able to cancel the subscription using my email....When it comes to the razor quality, it's mediocre at best. To summarize, the company and the device suck.
Response from myfreebird.comJun 15, 2026
Hi Michael, We’re sorry to hear this was your experience. Subscription details are outlined during checkout and in the confirmation email, but we understand how frustrating it can feel if that wasn’t clear. We can confirm your subscription has been canceled and our team has provided return options to help resolve the issue. We also apologize for the confusion when you first reached out and appreciate your honest feedback about both the process and the product.