myfreebird.comFreebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
myfreebird.com (myfreebird.com) has 715 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
715 approved reviews, newest moderated first
Karen
I am thrilled with my freedird!! It is the best and easiest shave ever. I really appreciate the texts about helpful hints to make your experience super. From how to hold it, circluar motions, not pressing down but gliding over your skin.That is superior custome service. You didn't just want me to buy it, you want me to use it properly and fully enjoy it. I tell everyone they need to have one!
customer
I just got my Freebird on 7/4/2026 and used it right away really amazed how great it really worked. Truly very pleased with the results that it gives me.
Marie H.
Great razor!!
Michael E Y.
Product did not do what it was advertised to do- it did much more… I purchased it not for a bald head but because it offered pain free “man-scaping”. Yes, it lists groin as an option and thats what I wanted it for. I do not see an option for photos, but I have them. On 3 occasions I was left bleeding from the shaver!!! Three times. I found it “pulled hair out” more than it cut. On your face I was told to “shave against the grain“ meaning you shave up because the hair points down. As I do so with this machine, I winced continually because it is continually pulling hairs out and not cutting them. I feel like it is plucking them off my face. I have to go over the same area a dozen times before it appears to have actually cut my hair adequately. And even then adequate is merely stubble remains. It’s not smooth at all. It might just be my unit, but it does not work at all. I wish I could include the photos of where it cut me to the point of bleeding, that says it all for the product. It 100% did not work for me. A complete fail.
Response from myfreebird.comJul 7, 2026
Michael - We're so sorry to hear this was your experience. That’s certainly not what we want for our customers, and we understand how frustrating and concerning this must have been. We'd appreciate the opportunity to learn more and make this right. Please reach out to us at [email protected] with your order details so our team can take a closer look and help find a resolution. Thank you for taking the time to share your feedback, it helps us continue improving our products and customer experience.
GREG C.
The shaver does a very good job. The company responded very quickly with any concerns. Very happy with the product.
Heather N.
Response: No there was no chargeback from u guys so stop frwakin lyin, u guys sent me an email tryin to say there was but there wasnt bc the amount u sent in the email doe not correspond with the amount charged to my account, as well as the date was wtong, so stop ur lyin, and yes it will be goin thru court, just waitin for a courtdatr sin e u guys refuse to give me a refund when the item was already returned to u, u guys r nothin but liars, and steal ppls money, u dont deserve to be in business, and u guys emailed me even after i said to stop messagin me and i have the proof so I rerurned the items bc it didnt work like they claim and they r refusin to give me a refund, they said they sent a chargeback when thats not true bc they send me an email with a chargeback that the amount is not even wat i paid, the said i need to pay for return shippin and that i couldnt provide the label myself which isnt true bc i even looked it up and it says u can provide ur own as long as u pay for it, they still r refusin to give me the refund rven tho ive talked to my lawyer and i filled out court papers and got them notarized, so now just waitin for a court date, i will never ever buy anythin from them ever again
Response from myfreebird.comJul 7, 2026
Hi Heather, we're sorry to hear you were disappointed with your experience. Our records show that we offered a full refund with the return shipping fee waived and provided a prepaid return label. Afterward, we were notified that a chargeback had been accepted, so we closed the return in accordance with that process and provided you a refund. We understand your concerns, and since you've indicated that any further communication should go through your legal representative, we'll continue to respect that request. We wish you all the best moving forward.
John P.
The thing fell apart in one month. And I still had to shave with a blade twice a week to get the stubble. Dig your their videos are very misleading. The thing is very flimsy. I threw it away after a month. The rotary top started coming apart would not recommend this to my worst enemy
Response from myfreebird.comJul 7, 2026
John - We're sorry to hear your shaver didn't hold up as expected and that it wasn't able to deliver the shave you were hoping for. That's certainly not the experience we want our customers to have. We'd appreciate the opportunity to learn more and make this right. Please reach out to us at [email protected] with your order details so our team can take a closer look and explore a resolution. Thank you for taking the time to share your feedback, it helps us continue improving our products and customer experience.
Ariel P.
It’s a sneaky scam! When you checkout they sneak their monthly subscription in so you don’t even know to cancel and then they get an extra $26 when you get your next blade refill. If it’s such a great product they shouldn’t have to trick people into buying it. 👎👎👎👎
Response from myfreebird.comJul 7, 2026
We're sorry to hear you were frustrated by your experience. We strive to be transparent about our Blade Refill Program throughout the shopping experience and at checkout, but we understand it can sometimes be missed. If you have any questions about your subscription or need help reviewing your account, please reach out to us at [email protected]. Our team would be happy to take a closer look and help however we can.