Jack
Terrible experience, hidden fees
Absolutely awful, never shop here tried to order a personalised CD they came back to me saying I surpassed the maximum time of 15 minutes and I chose 20 songs how on earth do they think they can fit 20 songs within 15 minutes. Customer service was even worse and they tried to charge me some stupid fee
Response from MyfaceboxerOct 28, 2025
Dear Valued Customer, Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused. Please know that your satisfaction is very important to us. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right Best regards, MyFaceBoxer Team