AA O.
Helpful, Fast, Delightful
Very helpful when I brought up a concern, and quick to respond as well.
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Myfaceboxer (myfaceboxer.com) has 431 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Clothing & Underwear · Elmwood Park, New Jersey
Excellent
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Excellent

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Excellent

Clothing & Underwear · Tenafly, New Jersey
Excellent
431 approved reviews, newest moderated first
AA O.
Very helpful when I brought up a concern, and quick to respond as well.
Andy
Incredible level of service as I was trying to do something out of the ordinary. They walked me through every step and emailed me proofs to ensure it worked out.
Daniela K.
2 Produkte gekauft, beide Produkte Qualitativ minderwertig. Druck sehr schlecht. Mond auf dem Druck war nur ein gelber Fleck. Dann wurde der Text noch falsch geschrieben. Die Pokemon Karten sind nicht lesbar. Kein Umtausch möglich. Kundenservice unverschämt und in entgegengenommen. Unendlich aufpassen. Bestellung war keinen Cent Wert!
Response from MyfaceboxerFeb 4, 2026
Dear Valued Customer, We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right Best regards, MyFaceBoxer Team
Julia P.
I came here to see if this store is real and to see other reviews. I placed an order last month as a Christmas gift for my boyfriend. Today is the 28th and it still hasn't been delivered. I'm very disappointed. I don't recommend it.
Response from MyfaceboxerDec 29, 2025
Hi Julia, Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused. Please know that your satisfaction is very important to us. To better understand and address your concerns, our team has followed up with you directly to resolve this. We appreciate the opportunity to improve and hope to have the chance to make things right. Best regards, MyFaceBoxer Team
Yuedong Z.
Updates: The carrier definitely lost my package and claimed my address was wrong. MyFaceboxer team actively contacted me to resolve the issue, offered to send me another order. Unfortunately, this was supposed to be a Christmas gift. Resend me the order does not work for the time frame. Then they offered a refund option and refunded me quickly afterwards. It may be just bad luck that the carrier lost my Christmas gift right before Christmas....Regarding the Myfaceboxer team, they did respond to the situation promptly and did offer reasonable solutions to the situation. Therefore, I upgrade the review from 1 to 3 stars. _______________________________________________ The package was not delivered. After I contacted them, they told me my address was insufficient and wrong?! I replied to the email with an attached photo of the address used for this order, my driver's license address, and recent mail and packages I received. They are all showing the same address!! I tried to prove to them my address is correct, and even asked me to provide my address again, it will still be the same. I ordered it as Christmas gift, and now because of this nonsense, I will not be able to receive it before Christmas anymore. Guess what, their second email is exactly the same as their previous email! still claim my address is wrong or insufficient!!! And it claims that if I do not resolve it with the carrier in 7 days, it will be returned to them, and they will charge me extra for redeliver??!!! It is definitely a mistake between you and your carrier that my package with a perfect fine address could not be delivered, you should be take more responsible to resolve it with your carrier.
Response from MyfaceboxerDec 22, 2025
Hi Yuedong, Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused. Please know that your satisfaction is very important to us. To better understand and address your concerns, our team has followed up with you directly to resolve this. We appreciate the opportunity to improve and hope to have the chance to make things right. Best regards, MyFaceBoxer Team
FA
The package took 3 weeks to arrive and also late. After I opened th package to my surprise the size was totally different from the one on the website. I ordered two pairs in which the guide to the size changes completely (M in the first was showed as 33inch waist and the XXL of the second same) after I accurately picked the sizes after the arrival the two sizes where completely different the one from the other. I tried to reply to the website that treated me like I was completely stupid and assessed that there wasn’t any problem and that I was the stupid one although the problem is the size chart indicated on the website. I will not have a refund but be careful you all they provide terrible terrible services.
Response from MyfaceboxerDec 13, 2025
Dear Valued Customer, Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused. Please know that your satisfaction is very important to us. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right Best regards, MyFaceBoxer Team
Nicola S.
Do not buy. Scammers. I bought what I thought was a 3D statue with my husband in it. I got back a piece of Perspex with a photo stuck to the back. The photo was of a random man!!! No email confirmation on order. No way to contact them and complain.
Response from MyfaceboxerNov 24, 2025
Dear Valued Customer, Thank you for taking the time to share your feedback, and we sincerely apologize that your experience did not meet your expectations. We deeply regret any inconvenience this may have caused. Please know that your satisfaction is very important to us. To better understand and address your concerns, we kindly encourage you to reach out to our dedicated customer service team directly at [email protected]. They will do their very best to find a prompt and satisfactory solution for you. We appreciate the opportunity to improve and hope to have the chance to make things right Best regards, MyFaceBoxer Team
Anonymous
I was really surprised at the quality and delivery speed, particularly when I saw the postmark from China. I will definitely order again.