Emma Inc.Get more from your email marketing. Emma's powerful digital marketing platform makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.
Emma Inc. (myemma.com) has 231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sales & Marketing · Nashville, Tennessee
Excellent
Sales & Marketing · Hendersonville, Tennessee
Excellent
Sales & Marketing · Franklin, Tennessee
Excellent
Sales & Marketing · Knoxville, Tennessee
Excellent
231 approved reviews, newest moderated first
Ecocentrix, I.
We have been working with Emma for over 11 years and have always enjoyed the platform, and their responsive and proactive improvements over time, but most importantly the Team! Customer Support is the most knowledgeable, helpful, and kindest of any Company's we've had the pleasure of doing business with!
Sarah Martin M.
Emma's support staff is always readily available by phone (which is very unusual these days, and a real plus!) I have consistently found this team of individuals to be friendly, competent and eager to help solve problems quickly and efficiently - whatever it takes. One of THE BEST support teams - Emma ROCKS!
Jennifer
Speedy response. Thank you!
Kathy N.
Doxie, their technical support specialist was amazing. She was so quick answering back. She was very professional and knowledgeable.
Susan
I was having trouble with the new template, and Kristen figured out the issue and we fixed that. I was having trouble with test email sending. We fixed that. She was so patient. I use My Emma because of the customer support. Today reinforced that.
David A.
Kristen, who helped me today, is fantastic. She is calm, upbeat, and super-knowledgeable. I'm an older person, and she was able to guide me through the process I needed--and answer a few other pesky questions!--with elan. Such a pleasure talking to her, and she was immensely helpful.
Andrea A.
EMMA us always there to help. The customer service experience is why I have been a customer for more than 10 years.
Suzanne S.
I reached out to a customer support email address thinking I would hear back in who knows how long. Within minutes, I had a personal (aka, from a live human) response and in less than an hour, my issue was resolved with only one additional email exchange. My support person, Whitney, was awesome!