Beth
HORRIBLE COMPANY
HORRIBLE COMPANY. Cannot recommend them LESS. This company is an absolute scam do not give them your time or money unless you enjoy throwing those things away.

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Emma Inc. (myemma.com) has 231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sales & Marketing · Nashville, Tennessee
Excellent

Sales & Marketing · Hendersonville, Tennessee
Excellent
Sales & Marketing · Franklin, Tennessee
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Sales & Marketing · Knoxville, Tennessee
Excellent
Showing 15 reviews with 1 star · Clear filters
Beth
HORRIBLE COMPANY. Cannot recommend them LESS. This company is an absolute scam do not give them your time or money unless you enjoy throwing those things away.
Jeffrey C.
I wish I could give a 0 stars for the company. They are a bunch of crooks. The first year contract, fine. But you are only able to cancel on the yearly timeframes and must do so within the 30 days of whatever the date is that you started the contract. So I tried to cancel after using the service for 19 months and am being told that they will not cancel the account. If you value ethics in your business partners, then myEmma is not a company to work with. There are many better companies out there to work with.
cindy
received my product, started it, been almost 2 weeks and nothing. no changes to body function or appearance. If anything I’m more bloated and I have gained 4 pounds…. What’s that???
Marc M.
This is the worse CUSTOMER SERVICE.............Total SCAM JOB Ordered my bottle On April 28th can't even get the correct tracking info...............I filed a claim with my credit card company Dr Sam should be embarassed by this a total scam........You call the company, your on hold for 45 minutes then you get disconnected.
Kat T.
I was so excited when I stumbled on this site as I've suffered from IBS-C for a very long time. I've tried a plethora of things to help with this but all have failed and I (reluctantly) decided to go for this product EMMA to see if it would help. I made the purchase online and then ended up calling a number that was provided at the end of the transaction. The gentleman was Uber helpful and told me to save his number to call back later to give feedback after I had received the product and wanted to hear my success story (if I did indeed have one.) I received the product in about 5 days or so and started taking it (5/5) not much time yet to see if the product was gonna be a true success yet. On Tues 5/9 I noticed that my credit card had been charged an additional time for the same charge (so 2 times) on the same date 5/1. I called the number that I had for gentleman that originally helped me at time of purchase. It took about 45 mins to actually talk to him after weird music and being placed on hold. He told me to call Customer Service and they could take care of the issue. I called the number he provided and I ended up on hold Forever and then when I finally talked to a live person the runaround I got gave me a migraine. They claimed I ordered another 6 bottles 4 days after my initial purchase via the phone and that it was to be delivered that day (which it never was) and I could only get a credit back when I returned those bottles. I never ordered those additional 6 bottles, why would I when I hadnt even received the 1st 6 ones yet to even see if they were going to work for me. None of it made any sense and they refused to credit my account. The lady would NOT listen to me and eventually hung up on me. I tried calling back the gentleman that I had spoke with initially but I was on hold for over an hour and hung up, called back several times over the last 2 days with not answer and no call backs. I was charged an additional $234 for something I Never ordered and Never received. I have filed a claim with my Credit card company. On a good note though, I do really like the product and now after 6 days of use am seeing some progress and feeling some improvement. I hope it continues to do what it's supposed to do. I feel confident that it will and I will have a great story to tell about the actual product!
Randy H.
I called customer service for help and was on hold for almost an hour and finally hung up
Anne
We have been trying for almost 5 weeks to get in contact with someone in your creative services department to give us an estimate and timeline for a new template. This is unacceptable and is putting our project in jeopardy. Please get someone to contact us ASAP.
Kathy J.
I cancelled my subscription fifteen days before the annual renewal. I received a snippy email that I had to unsubscribe within thirty days prior to renewal and that I was now stuck paying for the next 12 months. RUN! RUN! Find an ethical company to send your money.