EarFun AudioReviews of myearfun.com

I had earbuds bought for me by a late relative at Christmas. I contacted them a couple of months ago for assistance as they wouldn't turn on. They sent me instructions on how to reset them but unfortunately they still didn't work. They then requested proof of purchase, which I understand, however given they were bought from a late relative I couldn't provide this. I offered to send them photos of the earbuds and would have even sent them off for repair but they refused to help and stopped answering my calls. After googling the issue, it seems a common fault that they would usually rectify but given my circumstances they wouldn't help

My EarFun 2 pods have been brilliant- excellent sound and connectivity with lots of other capabilities. I have a pairing issue with one pod and I contacted EarFun who promptly sent me a new set. Top customer service and cam highly recommend.

I ordered from Amazon Air Fun Pro 3 and what I got is an empty box with only a cable and rubber bands, apparently this alone cost 67£ dirty scammers and thieves and not only that, Amazon's rate will drop because of you.Now I want my money back, but I don't know if you will return it to me or if I will drink cold water.

In our family, we have 7 different Earfun products. I have never had a problem with any of them and they sound incredible for the prices paid. The only time I ever had a problem (with delivery via Amazon I might add), Earfun customer service were extremely helpful and got the problem sorted as quickly as possible.

Really cheap fast delivery and works really well. All in all, the best headset I've ever owned. For the pirce

I've had 2 pairs of these true wireless earphones. I'm quite satisfied with the sound quality, but don't expect to keep them for several years, as they're quite fragile. For the first EarFun Air, after about a year one of the speakers stopped charging because there was no contact between the charging box and the earphone, I tried to repair it but never found out how to do it.... I bought a new pair of EarFun Pro 3, after a few weeks one of them ended up in a puddle while I was jogging and stopped making sound, it's supposed to be IP58 waterproof but don't expect it to survive a few seconds under water... I contacted customer service, and they told me it wasn't covered by the warranty and that they don't sell spare parts, so I have to buy a complete set again... It's a shame, because I was happy with the concept and sound quality, but rather disappointed with the solidity and customer service... Now I have 2 sets of unusable earphones because one of the 2 earphones no longer charges or has no sound... but the only solution is to buy them again and throw them in the garbage can, no recycling, no standard exchange, no possibility of simply buying back the defective earphone, it makes no sense and is neither ecological nor logical, programmed obsolescence.... It's disappointing because on its website, this brand highlights its awards and values such as Integrity, Excellence, Passion, Respect, but this seems to be just a face and a marketing argument, because in the end, their aim is to get you to buy the products again rather than make them last.

I have bought several pairs for these for myself and my family. I really like the quality of the product but particularly the customer service. I had an issue with one of them not connecting to Bluetooth and they tried to trouble shoot it for me and then when we couldn't solve it sent me a new pair. They replied to every email within 24 hours and I had a replacement set within days. Excellent service

Great service and product. Bought EarFun Wireless Earbuds, Air Pro 3 last year. Had some initial issues with the sound quality so communicated with the company and they were great. Great customer service and loved the earbuds, so giving a good review. I'd recommend EarFun.