Ali
I would absolutely NOT recommend
I would absolutely NOT recommend this company. They promise previews of products, a shipping window, and communication, however, they do not deliver. I purchased an item 11 weeks ago and have still not received it. When I email them (that’s the only way to communicate) they take days to respond and continue to give me the run around. When I became upset about my order, they said it had shipped, however, I paid for the preview so I mentioned that and requested a refund and then two weeks later they all the sudden sent me the preview, meaning they had not shipped the item. The experience has been horrible and they are not reliable. I am not sure I will ever get my item. I would NOT recommend.
Response from My DollfyJun 25, 2026
We sincerely apologize for the frustration and disappointment you experienced. We understand your concerns regarding the delays, the preview process, and the communication you received throughout your order journey. We are truly sorry that we did not meet your expectations and that our updates caused confusion rather than reassurance. Your feedback is important to us, and we deeply regret the negative experience you had. We are continuously working to improve our communication, production workflow, and overall customer experience to ensure we provide a more reliable service in the future.




