My DollfyDiscover the world of My Dollfy and our exquisite custom crochet dolls, bringing your cherished memories to life with remarkable craftsmanship and heartfelt details.
My Dollfy (mydollfy.com) has 357 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Kimberley M.
I loved it! Perfect Mother’s Day gift. Thank you for the attention to detail.
Response from My DollfyJun 25, 2026
Thank you so much for your kind feedback. We are delighted to hear that you loved it and that it made the perfect Mother’s Day gift. Our team puts great care into every detail, so it means a lot to know that those efforts were appreciated.
Jeremy H.
Absolutely terrible. Paid for expedited shipping and still took over 4 months to receive my order when the expeditated was supposed to only take 1 month. Also, had to make several edits. Customer service only responds via email and waits 6-10 days to respond to a message. I would suggest Esty instead.
Response from My DollfyJun 25, 2026
We sincerely apologize for the delay and the frustration this experience caused. During that period, we experienced an unusually high volume of orders, which unfortunately affected both our production and response times. While we always prioritize expedited orders and do our best to process them first, we understand that we did not meet your expectations in this case. We are truly sorry for the inconvenience and disappointment this caused. We are continuously working to improve our production workflow, communication, and delivery timelines so that we can provide a better experience for all of our customers.
Cat
Be prepared to wait at least three months for your order. To then not only get it but have it be disassembled when it arrives on wooden pegs that aren’t glued together. The craftsmanship seems half assed also it’s overpriced for what you’re buying. Go on Etsy and find somebody local instead this company is from overseas. They also are not very flexible on refunds as I never received the arm attachment and I told them I didn’t want it, but they refuse to refund. Not worth it
Response from My DollfyJun 25, 2026
We sincerely apologize for the experience you had with your order. During that period, we experienced an unusually high volume of orders, which unfortunately led to delays in production and delivery. We understand how frustrating this must have been, and we are truly sorry for the inconvenience and disappointment caused. We have since worked hard to improve our production capacity and shipping process, and we are now delivering orders much more promptly than before. Most importantly, we would like to offer our heartfelt apology for not meeting your expectations. Your feedback is valuable to us, and we are continuously working to improve both our products and customer experience.
Yvette
THANK YOU FOR HELPING ME KEEP MY SON'S MEMORY ALIVE WITH THE AWESOME DOLLY YOU ALL MADE OF HIM. I WILL TREASURE IT FOR THE REST OF MY LIFE.
Response from My DollfyJun 25, 2026
Thank you so much for your heartfelt words. We are truly honored that you chose us to create such a meaningful keepsake in memory of your son. Knowing that it will be treasured and help keep his memory close to your heart means more to us than we can express.
Crystal R.
I love it, Thank you guys so much. When my dad passed I couldn't go see him because of work, so I couldn't say goodbye. But you guys gave me a wonderful art piece that I would never forget. Thank you again from the bottom of my heart.
Response from My DollfyJun 25, 2026
Thank you so much for sharing this with us. We are deeply touched by your story and truly honored that we could create something meaningful for you during such a difficult time. We can only imagine how much it means to have a keepsake that helps you feel connected to your dad's memory. Knowing that this piece brings you comfort and will be cherished for years to come means more to us than words can express. Thank you for trusting us with such a special tribute, and thank you for your heartfelt support.
Jada M.
Exceptional product! So happy with the end result. Recommended a few friends as well and will definitely be ordering another of myself in the future!
Response from My DollfyJun 25, 2026
Thank you so much for your amazing feedback. We are thrilled to hear that you are happy with the final result. Your recommendation to friends is one of the greatest compliments we could receive, and we are truly grateful for your support.
Taylor
100% would order again kept me updated throughout the process of it being made, looks just like the picture overall very pleased !
Response from My DollfyJun 25, 2026
Thank you so much for your wonderful feedback. We are truly delighted to hear that you were pleased with both the final result and the updates throughout the process. Knowing that the finished piece looked just like your photo means a lot to us.
Colleen C.
Beautiful product, fast response, kept up dated on progress
Response from My DollfyJun 25, 2026
Thank you very much for your kind words. We are truly happy to hear that you loved the product and were satisfied with our communication throughout the process. Receiving positive feedback like yours means a great deal to us and motivates us to continue providing the best possible experience for our customers.
