My DollfyDiscover the world of My Dollfy and our exquisite custom crochet dolls, bringing your cherished memories to life with remarkable craftsmanship and heartfelt details.
My Dollfy (mydollfy.com) has 357 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Penny B.
Perfect!! We ordered the crib mobile with our sons 2 dogs for their new baby due in October. It was beautiful and they loved it!!
Response from My DollfyAug 10, 2026
Thank you so much for taking the time to leave us such a lovely review. We’re truly happy to hear that you loved the crib mobile and that it brought joy to your family. It means a lot to us to know that this special gift was well received. We sincerely appreciate your kind words and support.
Jhona B.
Beautifully handcrafted and the attention to detail on the pets was fantastic! The communication and check-ins with time to adjust if necessary was much appreciated!
Response from My DollfyAug 10, 2026
Thank you so much for taking the time to leave us such wonderful feedback! We’re delighted to hear that you loved the craftsmanship and attention to detail on your pets. We’re also so glad that our communication and check-ins gave you enough time to make adjustments when needed. Your kind words truly mean a lot to our team.
Aspen
I would not recommend this company at all. I had went back and forth multiple times not sure if I would take the chance or not. But I did and I unfortunately regret it 😕 . The company wont make it right and unfortunately my products dont look like they should nor do they have the "extras" that a paid for. I had asked them not to attach the wings or halo to my "doll" multiple times but to just simply put them in the box and i would attach them on my own. But they ended up attaching them anyways. So when I got the pictures of "review" I had to have them correct it. Than they sent new pictures with glue all over the "doll" and I had brought that up to them and the reassured me that it would not be on there when I receive my "dolls". Once i got my dolls there was glue all over them still and they wanted to tell me "We sincerely apologize for this issue. We had instructed our artisan to remove the glue residue before shipping the doll. However, it is possible that during the packaging and handling process, that area became prone to attracting dust or dirt". I also paid for special customs to the both "doll" shoes and it only got put on one doll shoes. Also add it was with a sharpie/marker i probably could have done better Also both of my "dolls" look COMPLETELY different. The one that looks half way okay has glue all over it and the other one that is supposed to look exactly the same has different size ears(not even/huge), ears that are falling off, missing customizations, poor quality. Stitching coming apart hot glue everywhere. I also had to wait extra long for my products and they told me they were in-between employees..fine...thats okay. But what's not okay in poor quality and two identical products looking completely different. Them refusing to fix their mistakes. And than refusing to contact you back.
Response from My DollfyJul 29, 2026
We are truly sorry that your experience with us did not meet your expectations. After reading your feedback, we fully recognize that there were several areas where we fell short. We sincerely apologize for the quality issues, the missing customizations, the inconsistencies between the dolls, and the frustration caused throughout the process. We understand how disappointing this must have been, especially for such a meaningful purchase. Your feedback has been taken very seriously. We are already reviewing these issues with our production team and will continue working to improve both the quality of our products and the level of service we provide. From the bottom of our hearts, we sincerely apologize for letting you down. Thank you for taking the time to share your experience with us. Your feedback will help us do better in the future.
Jo Ann O.
I bought this for my husband. I sent in a picture of my Father in law RIP . And when I saw the proof I was first so glad I bought the pre proof because I wanted it to have a belt it was really important that this be perfect. And it was beyond perfect we cried , my children and I and especially my husband . Thank you so much Jo Ann Ortiz
Response from My DollfyJul 27, 2026
We are truly honored and incredibly happy to receive your feedback. Knowing that this gift brought such meaningful emotions to you and your family means more to us than words can express. Our customers' happiness is our greatest reward and the biggest motivation for us to continue improving and creating special keepsakes that will be treasured for years to come. Thank you for trusting us with something so meaningful. We're so grateful that you loved the gift.
Stacy W.
I have had Several Dolls made in honor of someone passing and I can say these are the Most Amazing and Heartwarming Gifts! I Love every one I have ordered! This Company is Amazing! Thank You for helping many people remember their Loved ones and give them something to see and hold onto every day!
Response from My DollfyJul 27, 2026
Thank you so much for your continued trust and support. Your kind words truly mean the world to us. Knowing that our dolls have helped you and your loved ones honor such precious memories is incredibly meaningful to our entire team. Messages like yours are a huge source of motivation for us to keep creating heartfelt keepsakes and to continue doing our very best for every customer.
Laura R.
From the beginning to the end my experience was AMAZING!! There was constant communication! Thank you from the bottom of my heart !♥️
Response from My DollfyJul 24, 2026
We are truly happy to hear that we were able to provide you with such a wonderful experience from beginning to end. Knowing that you were happy with both our product and our communication means the world to us. Your feedback is something we truly cherish, and it motivates us to continue improving and providing even better experiences for our customers in the future. Thank you again for your trust and support. We hope to have the opportunity to create something special for you again someday!
Joan S.
I ordered a nursery mobile for a new grandchild which incorporated crocheted images of two of the family’s beloved pets. I did pay extra to review and approve the images before they were sent, which was beneficial since it took several revisions to make them look accurate. The pets are adorable, but the rest of the product is complete crap. The crocheted moon and stars are wonky and made from cheap yarn and the wooden hanger arrived badly dented and dirty. There was obviously no quality control inspection of the product prior to shipping. The music box is a joke - made completely of plastic even though it was represented as wood and was priced accordingly. At $294 this was a complete rip off. Buyer beware and don’t make the mistake I made ordering from this company!! Edited to respond to their reply: I did email them about this issue prior to posting this review and received the same bot-like reply apologizing for the problem and promising to pass the info on to their artisans and quality control team. There was no offer to fix any of my issues. Still very disappointed.
Response from My DollfyJul 17, 2026
We sincerely apologize for the disappointing experience you had with your order. We are truly sorry to hear your feedback, and we completely understand your frustration. If there is anything we can do to help, we would be more than happy to assist you. We would greatly appreciate the opportunity to discuss this with you further via email and work toward a solution.
Stuart Van K.
Very good shopping experience. Great communication throughout and a truly amazing product. Absolutely love our mobile
Response from My DollfyJul 6, 2026
We’re truly delighted to hear that you had a great shopping experience and that you love your mobile. Your recognition means the world to our team and motivates us to continue creating beautiful keepsakes and providing the best possible experience for all of our customers. Thank you once again for your trust and support. We hope to have the opportunity to create something special for you again in the future!
