My DollfyReviews of mydollfy.com

I needed to cancel an order due to the person I was ordering for said the gift would be too much for her and didn’t think she could handle seeing the dolls. I’ve tried calling the phone number on the website; it’s disconnected. I’ve tried emailing several times; no reply. I’ve messaged these people on the Shop app; all I got was “we can modify the order”. That’s not what I asked!! And according to the policy, you only 1 day to get in contact to cancel the order.. This is terrible ownership. I will be getting my money back one way or another because I don’t want to support any business that can’t reply to the needs of their customers. UPDATE- finally heard back, and they’re saying you have to canal within ONE HOUR to get money back. The website says one day. I will be reporting this business to the BBB.

The quality surpassed my expectations and my doll looked exactly like the photo of my mom that I sent. My sister and I recently lost our mom and having this little "mini me" of her really brings a smile to my face.

I put in an order for a grey pitbull and got a brown Labrador. Very upset since this gift wasn’t cheep.

Doll turned out great!

Talent! Problem is it takes forever to receive the package.

I sent a picture into Dollfy. I am a black man but when I received the doll they made me white. I asked could they redo the doll over with different skin color at least close to my skin color, Dollfy told me yes only if I pay more money for their mistake. 1st and last time I'll ever order anything from them. Waste of money. MY experience with Dollfy. Trash. Still can't see how you mess up a skin color and YOUR LOOKING AT A PICTURE.

I came across this randomly and was very pleased with how they turned out. My wife loved it and placed them at her desk at work and gets compliments of how cute and unique they are. The work is amazing as is the quality. The only reason I didn't give it 5 stars is because I paid extra to get a preview of the dolls prior to shipping and I did not get a preview. A couple of weeks after placing the order, I just got a notification saying that they shipped. I didn't raise a stink about it but I would never pay for the preview if I make another purchase.

Dolls were cute. Pants didn't quite match my GFs picture. Glasses on my doll seemed fragile.