Aishling R.
I added a free subscription and was charged!
I added a free subscription and the app reflected the free subscription. As it turns out I was being charged for months (expensive at £40 a month) . When reviewing in the app- it still showed a free subscription. I am waiting for MyDiabetes to provide more information but beware if you are just evaluating - this company are very quick to charge and not provide notification of charges or (in my case) display the paid for subscription in the app.
Response from MyDiabetesAug 25, 2025
Dear Aishling, We apologize for your experience with our app. Please reach out to us via [email protected] and refer this review – our support team will take a look at your issue.




