sue K.
Beware they take subscriptions without notification.
I purchased what I thought was a one off trial package for what I thought was a pre-diabetes diet. When it came I realised it was for a diabetic. They then took a second subscription of £40.99 which I can ill afford. I received no notification they were about to take a second subscription from them, I only found out was after the event when PayPal informed me of the transaction. They refused to refund me even though the package was unfit for my purpose.
Response from MyDiabetesAug 28, 2025
Hello Sue, We're very sorry about this! Please contact us one more time at [email protected] and refer this review – our support team will take a detailed look at your issue.




