Colin M.
No refund offered told to read small print
No offer of refund especially as requested within 14 day period. I did not realise that it was a recurring sum being taken out of my bank account but when I noticed the money had been taken out of my account I notified MyDiabetes but the responded by saying you should of reviewed the small print and I was quoted the sections I should have looked at I did point out I am a pensioner and the money taken out was a lot to me but I do feel scammed as my email response was business is business not a caring company
Response from MyDiabetesAug 25, 2025
Dear Colin, We apologize for your experience with our app. Please reach out to us via [email protected] and refer this review – our support team will take a look at your issue.




