MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Cindy K.
Reasonable price plan. Seems doable. Not interested in additional promotions so that's a pain to have to see the sales pitch and find "not interested."
Response from MyDiabetesNov 3, 2025
Hello Cindy, Thank you for your feedback. We understand that seeing multiple add-on options can feel overwhelming. We appreciate your suggestions! 🙌 Best regards, MyDiabetes Team
natalie B.
So angry that you’ve taken money and I do not know what it’s for. The app was not useful to me. What is the £40.99 for and the £7.99 for? I only signed up one month ago and it was supposed to be a trial?
Response from MyDiabetesNov 3, 2025
Hello Natalie, Thank you for reaching out. We understand your frustration and want to clarify the situation. All trials, subscriptions, and recurring charges are outlined in our terms and during purchase. If you opted for a subscription, it automatically renews until canceled. To avoid being charged, you must cancel at least a day before each renewal date. To clarify the specific charges on your account, please contact us at [email protected] with your account details. We’ll review your subscription and guide you on the next steps. Our goal is to ensure transparency and help you understand all charges. Best regards, MyDiabetes Team
Meredith S.
Too many potential add ons.
Response from MyDiabetesNov 3, 2025
Hello Meredith, We understand that seeing multiple add-on options can feel overwhelming. We appreciate your suggestions and will pass them on to our team for consideration. 🙌 Best regards, MyDiabetes Team
Arpana N.
Easy to go through
Response from MyDiabetesNov 3, 2025
Hello Arpana, Thank you for your feedback. We hope you will have a positive experience! 🙌 Best regards, MyDiabetes Team
Adrian R.
Simple and easy to set up
Response from MyDiabetesNov 3, 2025
Hello Adrian, Thank you for your feedback! We’re always here if you have any questions or need support. 😊 Best regards, MyDiabetes Team
jn
easy to use. reasonable cost
Response from MyDiabetesNov 3, 2025
Hello there, Thank you for your feedback. We’re here to support you if you have any questions or need guidance along the way. 😊 Best regards, MyDiabetes Team
Patti
constantly learning to use more tools This App is great for beginners
Response from MyDiabetesNov 3, 2025
Hello Patti, Thank you for your lovely feedback. We’re here to support you if you have any questions or need guidance along the way. 😊 Best regards, MyDiabetes Team
Richard W.
Was easy to use
Response from MyDiabetesNov 3, 2025
Hello Richard, We’re glad you find the app easy to use! We’re always here if you have any questions or need support. 😊 Best regards, MyDiabetes Team