Jenny C.
Beware of expensive subscription
Beware - it seems I subscribed I to this website! I looked as recommended by Doctor, but when I saw the cost it was way too expensive. I have been debited for nearly £100 and have no recollection of authorising this transaction. Take care when going through this website. Apart from anything else I’m not overweight and never have been. I was borderline and all I had to do was drink more water. - that costs nothing.
Response from MyDiabetesNov 10, 2025
Hi Jenny, We’re sorry to hear about this experience. Please note that MyDiabetes is a subscription-based service, and the cost is always displayed before confirming your purchase. Subscriptions also auto-renew unless canceled, as stated in our terms. We completely understand your concern and would like to review your case. If you haven’t already, please contact us at [email protected] with your order details so our team can look into it and assist you further. Best, MyDiabetes Team