MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Steve-Dyan P.
Irrelevant
Response from MyDiabetesNov 10, 2025
Hi Steve, We’re sorry to hear the experience didn’t meet your expectations. If there’s something specific you’d like to share or need help with, please contact us! Best, MyDiabetes Team
Christina F.
Food logged for the day could have a better way to get back to what you’ve logged. Also being able to edit what you’ve logged would be helpful too.
Response from MyDiabetesNov 10, 2025
Hi Christina, Thank you for your feedback! We really appreciate your suggestion about improving the food logging and editing features — it’s great input for our team. 🙌 Best, MyDiabetes Team
Jill P.
I had a bit of trouble with getting credit card to go through but after a few attempts I was able to push through. Site is easy to navigate and quick to provide a plan base on my input.
Response from MyDiabetesNov 10, 2025
Hi Jill, We’re glad to hear you found the site easy to navigate and that you were able to set up your plan successfully! 🙌 Thanks for sticking with it — we’re happy to have you with us. Best, MyDiabetes Team
Torin S.
dont like being made to write a review
Response from MyDiabetesNov 10, 2025
Hi Torin, We appreciate you taking the time to leave a review. Your input helps us improve the MyDiabetes experience for everyone. 🙌 Best, MyDiabetes Team
Mairead953 S.
By recording daily food and water intake I can monitor my cards and protein etc. Also, exercise track.
Response from MyDiabetesNov 10, 2025
Hi there, We’re so glad to hear you’re enjoying the tracking features! 🙌 It’s great that you’re finding it helpful for monitoring your food, water, and exercise — keep up the amazing work on your health journey! Best, MyDiabetes Team
Stella O.
I had a terrible experience with this app and I do not recommend it. I signed up for free 3 months and then looked at what was on offer on the app and it was not even appealing at all so I deleted the app and never even used it. I was then charged $145 subscription recurring every month for I don't even know how long... maybe between 12 months or so. I never received emails to inform me about recurring subscription receipts. WASTE OF MONEY AND A TOTAL RIP OFF.
Response from MyDiabetesNov 10, 2025
Hi Stella, We’re sorry to hear about your experience. Please note that deleting the app does not automatically cancel an active subscription — it must be canceled through your account or the platform where you made the purchase. Subscription details, including renewal terms, are outlined before confirming payment. We’d be happy to review your case and assist with resolving this. Please contact us at [email protected] with your order details so our support team can help further. Best, MyDiabetes Team
Jan P.
So far easy to follow
Response from MyDiabetesNov 10, 2025
Hi Jan, We’re happy to know you’re finding it easy to follow! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team
Pete S.
Easy and clear
Response from MyDiabetesNov 10, 2025
Hi Pete, We’re happy to hear that you find it easy and clear to use! 🙌 If you ever have any questions, we’re always here for you. Best, MyDiabetes Team