MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Dear Mrs B.
Find the meal plans helpful and keep me focused. Like that you can swap
Response from MyDiabetesNov 14, 2024
Thank you for your feedback! We're so glad to hear that the meal plans are helping you stay focused. The ability to swap ingredients is something we love too, as it adds the flexibility to choose whatever suits you best at the moment. If you ever have any suggestions or need more support, feel free to reach out!
Madz
I like the wide variety of recipes provided. The weight, water, exercise tracking are all very easy to use. The food tracking can be a little confusing to navigate initially and the barcode scanner doesn't work for me, but after a week I've managed to better understand it. Its also easy to manually enter the nutritional values for any custom food options.
Response from MyDiabetesNov 14, 2024
Thank you for your detailed feedback! We’re thrilled to hear that you’re enjoying the app's features. We understand that the food tracking and barcode scanner can be a bit tricky at first, but we're glad you're getting the hang of it. We’re constantly working to improve the experience, so your input is really valuable. If you have any further suggestions or need assistance, don’t hesitate to reach out!
Krystina R.
I love this. It’s way cheaper than Noom, and also has education. I like that you can add your blood sugar. I hated how much Noom bothered me to log into it daily. I like to do it on my own time
Response from MyDiabetesNov 14, 2024
Thank you for the wonderful feedback! We're so glad to hear that you’re enjoying the app! We totally agree—having the flexibility to log in on your own time makes the experience much more convenient. It’s great to know the educational aspect and the ability to track your blood sugar is helpful as well. If you ever have suggestions or need assistance, feel free to reach out—we’re here for you!
Kris B.
It is great for tracking, but would help me more if it tracked by fast and after meal glucose numbers and my morning and evening blood pressure numbers. They are very different due to different circumstances and it's important to keep track of both.
Response from MyDiabetesNov 14, 2024
Thank you for your feedback! Please note that if you turn on the Blood pressure and Blood glucose tracking in the 'Additional trackers' section (located in Settings), these two factors will also be tracked! If you need assistance setting them up, please, contact us at [email protected] and we'll help you further!
Judy D.
When I had an issue with recording my food, once I contacted through email, my problem was fixed in 24 hrs. Maybe less.
Response from MyDiabetesNov 14, 2024
Thank you for sharing your experience! We're so glad to hear that our support team was able to resolve your issue quickly. We strive to provide prompt and helpful assistance, so it’s great to know that we were able to meet your expectations. If you ever need anything else, don’t hesitate to reach out!
Jane W.
Very disappointed and upset by the result of the initial questions. I'm 5ft 6", 75kg, 70 yrs, walk my dog every day and have a third of an acre of garden to work. According to your calculations my metabolic age is 105 yrs. I have been diabetic for a number of years and test my blood sugar regularly and it is within the parameters. I may need to lose some weight but my diabetic nurse is happy with my weight. My concern is that you will panic anyone who has recently been diagnosed with diabetes and is looking for help. My experience was not helpful.
Response from MyDiabetesNov 14, 2024
Thank you for sharing your experience, and we’re truly sorry to hear that the result was upsetting for you. We understand how important it is to feel confident in the tools you’re using, and we never want to cause any unnecessary worry. The calculations are based on general provided data, but we recognize that each person’s health journey is unique. If you'd like further clarification or personalized advice, please feel free to reach out to our support team at [email protected]. Your feedback is invaluable, and we're committed to improving the experience for everyone.
Pauline R.
Such a quick response to my query that was helpful and easy to understand
Response from MyDiabetesNov 14, 2024
Thank you for your kind words! We’re so glad to hear that we were helpful. We’re always here to assist you, so don’t hesitate to reach out if you have any more questions!
Louanne G.
The group is informative ad helpful but I would like to just look at recipes , maybe in categories( lunch, breakfast,dinner,snacks etc.) And do the recipe or print it off to save it . When I look up meals they are only accessible if I load them to my log .. I'd rather just look it up and print it
Response from MyDiabetesNov 14, 2024
Thank you for your thoughtful feedback! We totally understand how it would be easier to browse recipes by category - that’s a great suggestion, and we’ll definitely pass it along to our team. At the moment, we have the option to browse for recipes by using the 'Swap' option and you can also download your meal plan PDF which also includes recipes for each meal! However, we’re always looking for ways to make things more convenient for you, so we appreciate you sharing your ideas!