MyDiabetes Reviews | Read Customer Reviews of mydiabetes.health

MyDiabetes Reviews | Read Customer Reviews of mydiabetes.health

MyDiabetes reviews

1,564 approved reviews, newest moderated first

customer
Jan 11, 2025
This site offers beneficial suggestions…
This site offers beneficial suggestions on controlling your glucose levels.
Response from MyDiabetesJan 12, 2025
Thank you, glad to hear your review.
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Lisa W.
Jan 11, 2025
Scam!
Signed up for a one month plan at £1, as others have. Auto renewed at £72 for the following month. In the terms and conditions allegedly but when asked where or on app or on confirmation email it states the amount get the silent treatment. Scammers beware!
Response from MyDiabetesJan 12, 2025
Dear Lisa, you can reach out to us at [email protected], also you can check out our terms and condition page here: https://mydiabetes.health/general-conditions
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Anne S.
Jan 11, 2025
I would like the option for typing in…to express concerns
I would like the option for typing in notes or questions. With different health issues there can be different limitations. Your menus have been great but I hadn't used many of them yet
Response from MyDiabetesJan 12, 2025
Dear Anne, I understand your feedback. Will make sure to take notes.
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Paula S.
Jan 10, 2025
Helpful Hints
They are very helpful and have definitely given me new insights to my diabetes
Response from MyDiabetesJan 12, 2025
Hi Paula, Thank you sharing your experience with us, we are glad to hear that.
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Donny
Jan 10, 2025
Helps me track progress
Helps me track progress. Has great recipes. Motivates me
Response from MyDiabetesJan 12, 2025
Thank you Donny for your positive feedback !
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Splash S.
Jan 10, 2025
Encouraging and informative.
Have not learnt anything new but information is laid out in a clear, concise way. Like the encouragement that comes through in the app.
Response from MyDiabetesJan 10, 2025
Thank you for mentioning that. I will make sure to make note of this and escalate to the team.
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Steven B.
Jan 10, 2025
Great meal plan
Good options regarding your eating plan ie 3,4 or 5 meals a day. Could be improved with the ability to track extra meals if the user breaks from their plan with the ability to get feedback on the overall extra calories
Response from MyDiabetesJan 10, 2025
Thank you for your feedback! Please note that you can also add items that are not on your meal plan - simply click on the '+' icon and log your food from the 'Food library' or use the 'Smart log' option. The logged items will appear in your 'Logged' item summary on the 'Track' tab and also on the 'Today's calories' summary on the 'Home' page.
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Karen
Jan 9, 2025
Great App
Great App. Very informative. Very helpful.
Response from MyDiabetesJan 10, 2025
Thank you for your positive feedback! We're thrilled to hear that you find the app informative and helpful. If there's anything more we can do to enhance your experience, feel free to let us know.
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