MyDiabetesReviews of mydiabetes.health

App not accurate for the food being entered, Have to edit and manually input for national brand items. It is very difficult to log food on your app unless I always eat the exact food at the exact time mentioned. It will only log all 3 meals on one meal, then showing that I "have a 0-day streak, which is negatively affecting my interest in logging. Also, unless I am on a "streak" I can't access the meal-plans that I paid for. Very poor app. I also have been bombarded with additional texts and emails which look like there part of the original plan but there not they all want extra money, making this a very scary app to load. I asked for a refund within the 14 days UK legal framework for an online purchase and was told despite paying for 6 months i could not get a refund unless id applied for it within 24 hours of purchase. This would have been xmas day!!!!! But they have kindly allowed me to retain the access for the full 6 months but no refund. I am now so concerned that this is a scam as they don't refund even when UK law says they should as I cancelled 12 days including the 3 bank holidays over Xmas and New Year. I am now using the FREE NHS APP so much safer, easier to use, more relevant and FREE I have repeatedly contacted you but you say you can find no records of this. BUT YOU sent me a satisfaction survey to fill in about my experience

The MyDiabetes App must be connected to internet. There should be a way or recording offline and connecting non-wireless (cable) devices.

This app calls me to accountability and remembering what I do each day that will help me grow. And I find that being reminded to track helps me remember that it’s important.

Adsolute scam.I paid £7.50 for a 3 day trial. After going through the app i realised it was not what i thought. There is no diet plan and wouldnt be of any use to me. I cancelled it within 2 hours .On Friday £33 pounds was taken from my account using the details of the debit card i had paid the £7.50 with. I emailed them telling them i gave no permission for them to store my card details or worse to use it. I demanded my money back. The e mail has been ignored

I need incentive and advice to achieve my dream change that to aim of losing weight and exercising more this year

I’m new to the platform and I’m sure to reassess after I have more experience. At first glance the App appears to provide value to me, a type 2 diabetic. I plan give it a try and potentially view it as my primary resource.

I find that I am ready most of the tme to eliminate sweets from my food list.A couple of days to get into it but the more l try the better I get .Weekends are the hardest but I am still working hard with help. Thanks for all your help.0109

I love the AI tool to track my food it’s so easy!