Consumers Credit UnionReviews of myconsumers.org

Easy to use and understand

I have had ccu for probably 3 years or so have never had a problem. There so professional i feel guilty when I fall behind. They have always worked with me .Every issue I have they have treated me with respect.

I have been with CCU since they were Motorola Employees Credit Union (since 1994). The very thing I liked about credit unions like MECU has slowly eroded to the point that they have become as obnoxious and greedy as banks. I have my mortgage with CCU and recently, during normal working hours, my calls to their mortgage servicing center are forwarded to phone banks in India. These agents I have spoken with are absolutely clueless and a waste of time. So issues I have with homeowners insurance and escrow have become impossible to resolve.

I asked for my payment to be taken out of my checking account and the man put it to my savings, There was not enough money in my savings so it said my payment was not made. I had to get back on the phone and get it fixed after being passed around on the phone It finally got fixed. Well we will see next payment. Gurnee credit Union smells so bad.

Great Credit Union Will Recommend

90% great. I hae minor problems within Zelle, locating payees and their requests for payment

If you like a credit union that lies and lies and lies, this is the one for you. They are wonderful until you are a member, then things go downhill quickly and steeply. Did I say that they lie?

I have banked with Consumers Credit Union for almost 30 years and they are the best bank I have ever worked with! The staff is polite, professional and always eager to assist me if I have a question. I moved out of state several years ago and keep CCU as my main bank because of their great service!