8am MyCaseReviews of mycase.com

We are just starting this with my solo law practice and haven't learned all of the nooks and crannies yet. We love the program so far.

When my boss decided to open his own office, we started looking at different case management possibilities. MyCase is very intuitive and user friendly. I know every program claims it does it all, but after only a month of using MyCase, we had more interaction with clients than we ever did using our previous system. Clients are able to navigate through the website easily to upload/download documents, send us emails, and view their court dates. I receive far fewer phone calls from clients asking questions that they now answer by checking MyCase. Simply put, if our clients have internet capabilities, they are using MyCase.

Greenstein Family Law Services has been customers of MyCase since July, 2013 and I can't say enough wonderful things about them. Most of our clients love the convenience of being able to see their case files 24/7 and pay their bills from their computers or cell phones. MyCase has made many improvements over the years that have helped us function better. Individual folders for documents, batch billing, and online checks make my day easier. The online portal makes us look bigger than we are and really impresses our clients. I am still waiting for some additional changes to the batch billing - it is still too clunky for me to us. Right now, it doesn't allow me to draw payments from a client's credit account. If we are running on an initial retainer, I need to be able to accept payments from that account. I wish that would change. It's been exciting to have our business grow along with MyCase. We intend on being customers for years to come.

MyCase allows me to keep track of cases and clients on all of my devices, wherever I am. This means I can track and bill my time immediately from my cell or ipad if I'm on the go. No more messy time slips or trying to remember what cases you did what on in the courthouse that day when you get back to the office. Complies all client info in one place and is a breeze when it comes to billing and invoicing clients. Easy to use and great tech support. Both times I've called I've waited less than 3 minutes to be helped, and both times my problems were solved. Great investment for my practice.

I am a huge fan of MyCase. I rave about its price, easy-use, and innovative services to all lawyers who ask me for law practice management advice. I appreciate that MyCase is always coming out with updates to make the user experience even better. I practice immigration law, so I have to stay in constant touch with my clients. The client log-in portal saves me so much time and my clients love it. Well done, MyCase!

MyCase has generally been great both in office and for the clients. Also, the tech support/customer service is excellent. However, there are somethings that in my opinion take too many clicks. For example, when a client is assigned to a case, why not have all the same information available on both the client and case information screens? No reason to have to click both to get all the case/client information, but maybe other feel differently. As for the mobile app, well it needs a lot of work. (i.e. Tasks don't always mark as completed and can't view other's calenders even with full access) All in all keep up the good work and keep the updates coming!

We do litigation exclusively so I spend a lot of mornings on court calls and related follow-up and many times I look up it is already late afternoon. I generally like to refrain from interrupting business clients after hours when they are spending time with their families. So it is great to give the client access to their case whenever THEY are available. For us, we get access from everywhere, too. My part-time associate works out of his apartment. We collaborate and have central MyCase server storage (secure U.S. based servers for you e-Discovery experts!) for draft pleadings and supporting document storage. We are not completely paperless yet, but that is the goal. And there is no limit--I repeat no limit--on the amount of storage we use! So we archive old cases electronically in Word, Excel and Adobe and then pdf scan the paper documents and will be holding same for 7 years per our state rules. Also, my associate now uses the iPhone app to enter his time right at Court, or wherever he happens to be. I will be adding that soon as well. I would like to see invoices improved by allowing column headers on top of each page of a multi-page invoice. Finally, two attorney access plus website hosting with integrated client access via the website for about $120/month. Great return on my investment. I was previously paying $150/month for website hosting alone.

The over all Mycase experience is a very good one. Clients enjoy the interface as do attorneys and staff. A few minor changes are needed. For example, The email management program should have an option for all users to choose to share incoming messages and handling without having their own personal and separate email interface. This would allow an attorney's paralegal or assistant to manage his/her attorney's email load through there on Mycase account. At the moment only separate email inboxes are allowed and even if the same email client was synced with each my case user email interface any changes made to that users interface would not be reflected in the managing attorney's interface. Essentially removing the paralegal or assistant's ability to manage the attorneys incoming emails. This same email is lacking in the ability to preview the forwarded emails in a more user-friendly way.