My Amazon GuyReviews of myamazonguy.com

The onboarding was slick (lots of fairly convincing sounding projections were trotted out), and it was on maybe the second progress call that a lot of these projections/targets were then described as something to be attained gradually, with the implication being that it probably wouldn't be during the 3 month initial period. One of the first 'improvement' actions of the firm resulted in one of our two listings being suspended for a week over content error that even the most junior Amazon content manager should have avoided. Not sure whether the projections were given in earnest and the firm don't understand the market as well as they claim to, or if they'll onboard anyone, even not in good faith, because the profit incentive is so high for short term contracts also. Everything is irrelevant though except results, and the results show that sales actually have fallen close to 5% over the period that MAG were active in optimising our account. After 3 months we have been left with an incomplete and expensive PPC campaign and SEO. Would not recommend this service to others. They might offer some value in other areas, but definitely did not provide any value for our business. Stay away. Delaware Durables. Thanks for the reply. I would gladly manage your business for several thousand dollars a month if the metric for delivering results was not connected to the performance of the business. Search for verified reviews people, trustpilot ask for documentation to verify the review.

On line it seems everyone is an expert. However, you quickly realize, this isn't the case. Jason knew EXACTLY the issue we were having and then gave me the exact solution. Everything on Amazon is an investment, MyAmazonGuy is no different. If you are serious about your Amazon business I highly recommend the MyAmazonGuy team. The investment contributes to peace of mind and more sales.

Jason is super clever and helped me get my variations listings all sorted out. I don’t think I could have done it without him!

Shawn was very helpful and customer friendly. The free video analysis is also great, packed with tips

So far we have had a very positive review of My Amazon Guy. Our company has used several other Amazon agencies in the past and the first thing we noticed about My Amazon Guy was that they were actually listening to us and trying to understand our business and products. The other agencies we tried seemed to have "automated" processes and were very generic. I greatly appreciate the personal touch we have been receiving from My Amazon Guy. I have only been with them for 1 month, so will update this review int he future if needed.

I would give MAG negative stars if I could. I had terminated my contract end of 2022 and recently got an invoice for 04/2023. They were for ads that were still running even though MAG had informed me the product page and everything has been turned off. When I reached out both their reps (Trustpilot just so happened to inform me days later that I cannot include someone else's personal information in my review such as names and yet I see the staff members in questioning mentioned in other "positive reviews" - how convenient..) said there was nothing they could do and said word for word "All client records are removed from our system after 90 days of ending the contract." I have never heard of a company completely deleting all information about a client and not archiving it. I would have even understood if it's been a year or two, but not 90 days. Each time I asked for help and provided the necessary documents the responses I got were "Unfortunately, we would be unable to do any additional work on your account as we are not contracted with you.....We wish you all the best....mag has no further responsibility to the account.....I do not have any additional information to provide..... I apologize." They claim they cannot help, but it really comes down to them not owning up to their mistake and that they simply forgot to turn off all the ads. When they said this was my responsibility I couldn't believe it. What was I paying MAG for this entire time if not to make sure everything was executed properly? So then I asked if it was my responsibility then how come 25 out of the 27 ads were turned off correctly? Shouldn't all 27 be active for me to turn off? They couldn't even answer that. I rarely leave reviews because even when I'm dissatisfied I leave it alone, but this was extremely frustrating and unprofessional and had to do with my finances. Do not hire MAG unless you want your money to go to waste and receive mediocre service. I would send detailed emails inquiring about what exactly happened with my money and their responses shows the lack of effort or care from their team. Short and cold responses because they truly do not care and are a joke. For example I had emailed the following- "Hi (Staff member who cannot be named), So you’re telling me MAG deletes all client’s information after 3 months? What happens if a client wants to reopen their account - they would have to go through the tedious setup process again? This just seems ludicrous to not archive this sort of sensitive information. Basically if clients have issues after they’ve parted ways with MAG the automatic response is “sorry we cannot assist you further because you are no longer paying us”. At this point I’m not even concerned about asking for a credit or refund of any sort. I simply want to know who was responsible for turning on/off the ads and why 2 ads remained running and 25 were paused. This information does not require a deep dive into our now deleted account, but more so asking who forgot to turn off all the ads. I would like to assume MAG has an off-boarding protocol/checklist. If you have an explanation why 25/27 ads were paused correctly and 2 were left running for months please let me know as there seems to be no logical reason. Best, (Not even allowed to place my name here but you can see it in the posting....)" To this long inquisitive email he responded with- "(My name), Yes, the process is as I described. Thanks" Also love how the CEO or a member of their team never fully admits or apologies for their mistake on these reviews. Even in a YouTube video I found them explaining why the negative reviews are unreliable or unjust. It's literally them pointing out how they cannot locate the account (obviously because MAG deletes everything after 90 days of offboarding) or them defending themselves by holding onto one small key information they have on each 1 star rating on here. Wonder what they'll respond with for my negative rating. You can't even comment back on their response on here...so it has not been a year and if anyone needs coaching it's your staff. Update: 5/23/23 - since my initial review MAG has flagged me three times and removed their reply. They tried to take my review down but it got verified instead :) 7/28/23 - the only reason I'm responding is because I got an email notification about your butt hurt response 2 MONTHS later. You're the one who must still be bothered haha. Also, check your facts dude, Karen is a pejorative term used as slang for white woman...I'm Asian and we fired you LOL!

Ever since I discovered MAG I really feel I can make it as an Amazon seller. His knowledge about everything Amazon is unparalleled. Everybody has an opinion on how PPC works but, Steven makes sense to me. He has my loyalty

I am a brand owner and couldn't be more happy working with Jason. He is highly recommended. He is extremely experienced, trustworthy and is the most knowledgable Amazon professional if I have worked with...which I am very grateful for. He shows genuine concern for the success of our business. We would not be successful without his support and vast database of knowledge & experience. I only wish we could give more than 5 stars. A pleasure to work with. Highly recommended