We have used MAG for about a year and a half and they have been able to keep our sales from falling. They managed our PPC for us but were kind enough to throw in additional freebies that were not part of PPC scope originally discussed.
Response from My Amazon GuyAug 28, 2026
Thank you for trusting us with your business over the past year and a half! Our goal is always to protect and assist with your Amazon business, we’re happy to go the extra mile when we see opportunities to help beyond the original scope. We appreciate your partnership and wish you well with your Amazon journey!
JE
Jason E.
Great team
Great team! Very knowledgeable regarding amazon.
Response from My Amazon GuyAug 14, 2026
Thank you so much for the kind words! We’re thrilled to hear you found our team knowledgeable and helpful with Amazon. We truly appreciate your trust and support!
TH
Tyler H.
Great service, not quite the results we wanted
MAG is very responsive and provides a lot of data to help inform decision. We didn't get the financial results we were guided to believe were possible, but Amazon is a tough place to compete and MAG still worked hard.
Response from My Amazon GuyJun 4, 2026
Thank you for your feedback. We appreciate your recognition of our team's responsiveness and commitment to providing detailed data and insights throughout the engagement.
Amazon remains an increasingly competitive marketplace with many factors influencing performance. Our goal has always been to provide transparent guidance, data-driven recommendations, and consistent execution to give brands the best possible opportunity for success.
We're grateful for the opportunity to work with you and for acknowledging the effort our team invested. We wish you continued success and appreciate the trust you placed in My Amazon Guy.
DZ
Deb Z.
Issue resolved in a timely fashion
Initial order on boarding had some communication issues, and I was a bit surprised upon order acknowledgment to find that I had to pay an additional 400.00 an hour if I wanted to speak with the person whom I hired. I asked for a quick phone call through customer service but never really received an answer. I also felt like I had no control over what the final total bill would be, it was a bit confusing. The total customer service experience I felt could have been better, however once I got past customer service the person I worked with was top notch and resolved the issue. He would get 5 stars.
Response from My Amazon GuyMar 2, 2026
Thank you for taking the time to share your experience we truly appreciate the detailed feedback. We understand there was confusion around communication access and billing.
We understand that it wasn’t clear upfront that live calls are outside the standard scope and billed separately and it may have appeared as though you were being billed for 10 hours (Especially since you purchased the Buy one Get one promo), and we apologize that this wasn’t communicated clearly enough at the start. We can absolutely see how that expectation gap would feel frustrating.
That said, we’re very glad to hear that once you connected directly with your specialist, the experience turned around and the issue was resolved to your satisfaction.
Thank you again for the honest feedback. It helps us refine both our onboarding clarity and overall customer experience.
KB
Katie B.
My Amazon Guy was a solid company to…
My Amazon Guy was a solid company to work with. They were on top of communication and reached out to us with reports and metrics.
I wish they would have dove into our business a little more and asked more questions about our products and how our client works.
Response from My Amazon GuyJan 22, 2026
Thank you for the honest feedback we appreciate it. We’re glad our communication and reporting met your expectations, and we value your input on how we can better dive deeper into each client’s business. This helps us continue to improve and serve brands better.
PL
Peter Louise A.
Very helpful Amazon courses for new and…
Very helpful Amazon courses for new and existing Amazon sellers, brand representatives and brand owners.
Response from My Amazon GuyJan 2, 2026
Thank you so much for your kind words! We’re glad to hear you found the courses helpful and valuable for both new and experienced Amazon sellers and brand owners. Your feedback means a lot to us, and we’re excited to continue helping you grow and succeed on Amazon!
OR
Ori
Issue Finally Resolved, but at a Significant Cost
I originally hired My Amazon Guy to help fix a UPC issue on one of my main Amazon listings. The case became extremely complicated, and for several weeks the listing was completely stuck in stranded status with no resolution in sight. During that time, I faced major operational and financial difficulties.
However, as of December 5th, My Amazon Guy did successfully resolve the core issue, and the listing is now back online and working properly.
For this specific achievement, they deserve 5 stars, it was not an easy case, and they did eventually manage to fix what I hired them to fix.
That being said, the process leading up to the solution was very costly.
Because of decisions made earlier in the case, I incurred tens of thousands of dollars in removal fees, relabeling, lost Q4 sales, and operational disruptions that could have been avoided with a more careful initial approach.
So while I truly appreciate that the issue is now resolved, and I want to acknowledge their persistence and final success, I can only give 4 stars overall due to the significant financial impact this created for my business.
I hope future clients benefit from improved processes and clearer risk communication.
But again, I do want to emphasize: they ultimately solved the problem, and for that, I am grateful.
MH
Muskan H.
My Amazon Guy has been an incredible coach…
My Amazon Guy has been an incredible resource for learning Amazon PPC. Their content is clear, practical, and packed with real strategies that actually work. It’s rare to find such genuine and actionable advice, and I truly appreciate the value they provide to the Amazon seller community.
Response from My Amazon GuyOct 22, 2025
Our mission has always been to share real, actionable strategies that help Amazon sellers succeed, so it means a lot to know that our PPC content is clear, practical, and valuable that has made a difference for you. We appreciate your support and are glad to have you as part of the My Amazon Guy community!