Alloy Health Reviews | Read Customer Reviews of myalloy.com

Alloy Health Reviews | Read Customer Reviews of myalloy.com

Alloy Health reviews

4,027 approved reviews, newest moderated first

Litishia S.
Jan 9, 2024
Terrible customer service
Terrible customer service. Claimed they sent me an email telling me I was going to be billed for another 3 months which was a month early. I never received such an email and was never contacted prior To that time by a health professional to determine if the formulation was working and should I be continuing with it. They say you can control shipments but the most you can do is pause them. Also, there is no way to remove your credit card or delete your information from their website. Just another subscription scheme. I canceled but am stuck with another bill for $248 because they claim it is a prescription and cannot be returned. What a racket.
Response from Alloy HealthJan 10, 2024
We are so sorry you were not happy with your experience! It looks like our team has been in contact regarding a partial refund in hope that this helps ease the frustration a bit. We really appreciate you giving Alloy a chance, as a small company it truly means the world to us! If there was more we could do to help, please let our support team know.
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JP
Jan 7, 2024
I recieved my products quickly and they…
I recieved my products quickly and they work.
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Joan B.
Jan 7, 2024
Estriol not improving facial lines
Thought this would help with facial lines. Hoping for changes especially around the mouth. No changes. Been using faithfully for a few weeks.
Response from Alloy HealthJan 10, 2024
Thank you for your review! Please note that like most skincare products, it can take more than a few weeks to see change. Typically, a good benchmark is three months of consistent use to begin to see anything noticeable. Of course we're happy to help if you need it in the meantime! Just shoot us an email at [email protected]
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Mrs La Palma D.
Jan 7, 2024
I am unable to pay the monthly charge…
I am unable to pay the monthly charge for the medication prescribed for me. If Alloy could have provided a written script, my insurance would have covered it. Therefore, Alloy was a complete failure to meet my gynecologist health needs.
Response from Alloy HealthJan 10, 2024
We're so sorry you were not satisfied with your experience! Alloy does not yet accept insurance but many patients have been reimbursed by submitting itemized receipts to their insurance company. It does seem we provided that to you in an effort to assist with this pain point but because we understand that this can be frustrating, we have provided a 20% refund today. You'll see that back in 5-10 business days depending on your bank.
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TRACY B.
Jan 5, 2024
Healthier Looking Skin
I have been using the M4 clean for just a few weeks and have noticed my skin looks healthier and younger. I really just bought it to help with me pores and to help moisturize my skin, I am pleasantly surprised by the results.
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April S.
Jan 4, 2024
Perfect and amazing
Perfect and amazing! So thankful for your help!
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Alivia B.
Jan 3, 2024
Better communication
Better communication, explaining
Response from Alloy HealthJan 3, 2024
Hello Alivia, appreciate your feedback. Upon reviewing your recent communications, we're pleased to provide further clarification on our refill policy. Currently, we exclusively offer 3-month supplies to enhance convenience and minimize both waste and shipping costs. We understand that this may not be the ideal arrangement for everyone. However, it's essential to note that you have significant control over when your order ships, and you can even pause it at your convenience through your Alloy account. If you have any additional questions please don't hesitate to reach out to [email protected]
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Deanna M.
Jan 3, 2024
Dr visit started out fine till the…
Dr visit started out fine till the second Dr started prescribing things that I didn't ask for. Have received multiple customer service emails saying this matter is closed (do any of you actually talk to one another?!)
Response from Alloy HealthJan 3, 2024
Hello Deana, appreciate your contact with Alloy. We apologize for any confusion regarding your order, and are here to provide further assistance. We sent you a direct message on 12/13/23. If you have any additional questions or would like to discuss this further, please feel free to reply to our email or contact us at [email protected].
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