Francustomer
Clear concise information and direction
Clear concise information and direction

Our clinical solutions are created specifically for women our age and address our top concerns. From our hormone replacement for menopause relief (safe! safe! safe!) to our sex-enhancing cream for even better orgasms, to our wrinkle-reversing moisturizer—it's all science-backed, safe, and truly effective. Because you deserve it. We believe that women over 40 have earned the right to feel fantastic. Our current healthcare system isn’t doing enough. Only 6% of women seeking treatment for menopause symptoms actually get it! Menopause is inevitable, but suffering through it isn’t. We deserve access to expert care and treatments.
Alloy Health (myalloy.com) has 4,027 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Francustomer
Clear concise information and direction
Lorena
Easy to obtain and effective
customer
prompted response
Michelle C.
The simplicity of Alloy is fantastic! The product is amazing and I’m just starting. My skin is responding nicely and I look forward to continuing with the M4 face cream. Excellent communication and customer service.
customer
Several of my symptoms were resolved, but the one of the main issues alms has gotten worse
Rose B.
I had to review with the doctor my prescription, adjust the dose and renew it pretty quickly because I was running out of my Bioidentical Hormones protocol and I was helped very promptly and this eased my worries away. I received the renewal very quickly and so far it feels like I am doing better with the adjusted dose. Thanks!
Happy C.
Everything. No hassle, easy to navigate , couldn't ask for a better experience.
JENNIFER H.
Great at first. Then I needed help with a shipping issue that affected access to my medication and Alloy has done literally nothing to help. I got one email when I first asked for help because I had to manage unexpected issues with family. I asked they stop shipment because I had to travel due to the issue and the meds would be ruined sitting in the 100+ heat if they didn't stop shipment. Alloy's delayed response was basically "too bad" they took hundreds in my money anyway and shipped the meds into the sun. I tried to get an emergency USPS hold on delivery but it didn't kick in on time and I arrived home to boiling, ruined meds. I have since reached out 3 times to Alloy. Twice to customer service and once to the doctor. I've asked for some way to get meds since I can't use the ones that were delivered. There's been zero response from anyone. Can't even get the doctor to talk to me about calling into my pharmacy so I can stay on my medication. Now I have about 3 days of meds left and I'm having to get a local GYN to manage things. Of course having to pay additional money to do so since the new doc needs to do an assessment and get paid for it (as they should). TLDR - Alloy is good until you have a question or problem, then they are terrible and more than happy to take your money and leave you stranded without medication. If you're OK with being without meds because you can't get a human at Alloy to talk to you much less help you, then Alloy might be a good fit.
Response from Alloy HealthJun 27, 2024
Hi Jennifer - we are so sorry that the team has been delayed in replying. We've just followed up via email to help get things resolved. This certainly is not representative of the level of service we strive to offer and we will do everything we can to ensure a timely resolution.