customer
Defective Cream Bottles - Medication Not Temperature Controlled
The bottle for one of the medicated creams would not dispense. Additionally, my medicine arrived in 90 degree weather with the bottle very warm tot he touch when the bottle indicates that it should not be in conditions above 77 degrees. I reached out to get a replacement for my defective bottle and the wrong medication was sent. The issue has still not been resolved.
Response from Alloy HealthSep 8, 2025
We’re so sorry for the trouble you experienced. Our support team has already issued a replacement of the correct product and followed up with you directly via email to make sure everything is resolved. Please don’t hesitate to reach out if there’s anything else we can do to support you!



