Joyce
Happy Customer
Service to get my Rx was prompt. Delivery was reasonable. I’m seeing results within just 3 weeks, face seems a bit firmer.

Our clinical solutions are created specifically for women our age and address our top concerns. From our hormone replacement for menopause relief (safe! safe! safe!) to our sex-enhancing cream for even better orgasms, to our wrinkle-reversing moisturizer—it's all science-backed, safe, and truly effective. Because you deserve it. We believe that women over 40 have earned the right to feel fantastic. Our current healthcare system isn’t doing enough. Only 6% of women seeking treatment for menopause symptoms actually get it! Menopause is inevitable, but suffering through it isn’t. We deserve access to expert care and treatments.
Alloy Health (myalloy.com) has 4,027 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Joyce
Service to get my Rx was prompt. Delivery was reasonable. I’m seeing results within just 3 weeks, face seems a bit firmer.
customer
my cream isn't pumping out and i got no response when i report it
Response from Alloy HealthSep 12, 2025
Hi there, it doesn't look like our support team received any emails from you. No worries, we'll be reaching out shortly!
customer
You did what you said you were going to do. There were no delays, the product arrived and it is helping me tremendously. Thank you
customer
Getting the prescription and order placed was simple. The product arrived when it was promised and feels very nice on my skin!
Krista P.
I appreciate the great customer service, however, my issue wasn't resolved. The serum pump was defective on my initial order, and customer service suggested a few techniques I could try to get the pump working. I tried them ( using a paperclip to push the product up from the bottom of the bottle and hitting the bottom of the bottle with force to move the product up) neither worked and I was sent a replacement. I have the same issue with the new bottle. This issue only happens with the serum, not with the eye cream or face cream. I ended up cutting the top off the serum bottle and scooping it into a jar so I can use it. I don't love this 'fix' but I am happy I can use the serum. I like the product, but won't order again because it is so inconvenient to use. Again--customer service was friendly and helpful, but it didn't resolve my issue. I think the serum is too thick for the pump. I hope Alloy changes the design of the serum bottle.
Response from Alloy HealthSep 12, 2025
Thanks so much for your feedback. We’re so sorry for the trouble with the pump. Our team is currently working on a better solution for the bottles. Thanks for giving Alloy a shot!
Jason
Very good experience overall Very easy to communicate with someone when you have ay questions
Heather S.
Dr. Mandel has been so great to communicate with me about my questions and/or concerns with HRT. I felt some relief from my symptoms fairly quickly, sooner than I thought would be possible. Dr. Mandel's responsiveness to my questions has been quick and thorough. I really appreciate this opportunity for effective, safe and affordable HRT!
customer
I like the product and my skin is looking better hydrated. Unfortunately 2 of the bottles do not pump effectively. I have to pund the op and stick a pin in the bottom of the bottle to get the serum or the tretinoin product to come out. It's rather frustrating. I just took the bottle apert for the serum because I don't have much time in the moring.
Response from Alloy HealthSep 12, 2025
It looks like our support team followed up with you via email! Please don't hesitate to let us know if there is more we can do to support you.