MXrouteReviews of mxroute.com

Since half of August a very happy customer of MXroute! If you follow their (awesome) guides and the welcome email nothing can go wrong and you're guaranteed that your mail will end up at the recipient. I still wish I subscribed earlier!

I've used MXRoute for around 5 years now. Always a pleasure. In that 5 years, I had my first service outage last night. I submitted a ticket, and within 30 minutes they'd had it resolved and my email was back online. Super impressed with the service, reliability, and responsiveness of the tech team. Special thanks to Albert Lento of the support team! Edit: Here's an update 3 years later, MXRoute is still fantastic and I use it for multiple clients. Thanks again MXRoute team.

Was going to review 5 stars, the service its self was fine while we used them, however we do have a support ticket that has been open for the past 16 days and they still have not yet replied to this, I understand its a low priority support ticket but 16 days is still quite sometime for a simple, quick action.

Been using MXroute for several years. Service is fantastic! The amount of money I save myself and my customers is thousands per year. I have only had one issue, went to the MXRoute support site and had one of the owners (I believe) research the problem and provide technical solutions. The issue turned out to be a problem on the other end and after providing the other companies admins the MXRoute info, they corrected the problem on their email server. I highly recommend this service!

They seem aggressive and angry. I'd advise potential customers to read some of their bizarre posts on their website before signing up, just so you know what you're getting involved with. They make the illogical assumption that the only reason anyone would ask for a refund or be forced to issue a chargeback is because they wanted to test the service. That's very odd. There's also no way to contact them to ask a question before signing up and paying. The only way to contact them is after you pay - that's another red flag, especially for a company that provides email services. You'd think they'd have a contact email address themselves. Edit: You can see from their reply to my previous review that they are very hostile, angry and aggressive - plus rage issues and a lot of nastiness. They also offer no reason why there is no way to ask a pre-sales question. I wonder why they are so angry?

Absolutely the best. Their service is just awesome. You need just a little bit of know how, how to set up you own DNS (they have excellent guides) and that's it. Your emails just work. Support is excellent too, I have been in contact with them couple of times and they went out of their way to help me. I absolutely recommend them 100%

I've been with MXroute for quite some time now, I signed up on a Black Friday deal thinking "oh this is too good to be true but it's not a lot of money to waste", after a very small amount of time configuring my records for all my domains it became clear that the service itself was the real deal. All their IPs are all clean and I have yet to have an email dropped or even sent to the spam folder. As far as price goes I haven't found a single other provider that comes anywhere near MXroute for pricing. I will continue to use and endorse their services. Also their support is amazing in the sense that I've never had to contact them, their knowledge base is filled will both basic and extremely advanced articles and has everything needed. A good support team is one you never have to contact.

Awesome services, been using them for nearly a year now, used to self host my emails but with them, i do not have any deliverability issues anymore & the owner jar is a very reasonable & friendly person to work with. Just exercise common sense and adhere to the terms of service & this will be your forever home for email services.