Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
muukal.com
Website
muukal.com
Category
Vision & Hearing
Location
Plano, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 11% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I can order transition lenses and cute frames for a really cheap price. I have ordered many pairs of glasses because they are so inexpensive. If I order a pair of transitions from anywhere else they’re an easy $200-250 per pair. I can get the same glasses from here 2 pair for around $75. I have ordered like 10 pairs over the last 2-3 years.
LG
Linda G.
Love my new glasses!
Hi i am writing this review to say how much i love my new glasses i had checked other online glasses that would have cost me alot more. My prescription is very strong and also i use progressive lenses. I got the 3 pairs for 119.00 i must say it was well worth that, considering elsewhere online it would been 200.00 or more.
SS
Sharon Sons E.
I purchased a pair of glasses with…
I purchased a pair of glasses with bifocals. Everywhere else I looked was well over $300 bit not here! The frames are beautiful and the prescription is right on! The quality of the glasses are fantastic! They have such a great selection that I will be buying more pairs! The customer service was amazing, they are so happy to help and answer any question you might have and will go out of their way to make you happy. Thank you so much Muukal! If you are looking for new glasses this is the place to shop hands down!
JE
Jerilyn
Absolutely love my glasses
Absolutely love my glasses! Great job on my progressives. Much better than my Lenscrafters glasses which I returned. You can't go wrong with their workmanship.
WS
Wendy S.
great options
great options, good prices, easy to order and was kept up to date on order!
ML
Melissa Lyssa R.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. I ordered a pair of glasses and the view looked 3dish. I took to my eye Dr who said the segment portion(bifocal) was off by 1". I tried to explain it to them and they would not correct it because " the prescription is right". I asked them to fix it and send a return label. They said they don't do that because "the prescription is right". They offered a partial return and keep it(what am I going to do with glasses I can't see it of?) Or return it to China on my dime.
Hello, we would like you to delete the comment first. Otherwise, we won't refund $40. You don't even know about glasses, Thank you
发自我的iPhone
------------------ Original ------------------
From: Melissa
Credit my account the $40 I don't want to keep going back and forth with you
Update; Their "professional" response to my review
Response from MuukalOpticalJul 25, 2023
Hello, the Stoltz glasses you purchased have a lens height of 40mm, which means that the height of 40mm must include three areas: looking far, looking in the middle, and reading. We have already measured and found that the see far area is within the range you mentioned. We have already sent you measurement pictures and promised to remake and upgrade them to 1.67 refractive index glasses. You purchased 1.61 refractive index glasses, If, according to what you said, we set off by one inch, which is equal to 25.4 millimeters, you should know now how ridiculous your so-called doctor's words are.
MM
MARY M.
Happy with glasses
At first I was upset that my third pair somehow had the wrong prescription. But the customer service fixed the issue right away. I receive all 3 pair and I loved them. Although the frames are a little
Smaller than what appeared in the try on view. But still like them.
CU
customer
I purchased 2 pair of glasses and when…
I purchased 2 pair of glasses and when I received them I could not see clearly out of them so I left a review about my bad experience. They e-mailed me and said if I took down my review they would replace my order. They asked for a picture of me wearing the glasses and said I wear them close to my eyes and they would send me 1 pair with more radius. The new pair wasn't any better so I ordered glasses from another company and have no problem with them.
Response from MuukalOpticalJul 17, 2023
Sorry, your prescription is not difficult, and we have already made a new pair for you. It's okay, we will refund half of it